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Cirro Energy provides energy to over 150000 customers in Texas, and has expanded to offer electricity plans in New York and Pennsylvania.


Our Grading of Cirro Energy

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Cirro Energy Plan Summary

Cirro Energy does not currently have any plans available on New Jersey Energy Ratings.

We recommend plans from XOOM Energy and Tomorrow Energy instead.

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Customer Reviews of Cirro Energy

Reviews Overall

16th place
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Most Recent Cirro Energy Reviews  


HONEST AND TRUE TO THEIR AGREEMENT
Five stars to Cirro Energy for Excellent Customer Service! I signed up for a flat rate electricity plan and it is unbelievably Great! From day one to the present I have been treated honestly, with care and concern by this company. My rate is as advertised and autopay is as agreed. Great Folks to deal with Great Price, Service with old school Integrity ! Thank you Cirro I Highly recommend your service. Roncha from Houston TX

Always Good Customer Service
Everything I talk to these people they are courteous, professional, attentive,, and the list goes on. I have Never experienced a rude individual. Even during the freeze when I know they had to be frustrated.... They just listen then respond. I have not once had to follow up on something they told me they would do. NOT ONCE!!! Do you know how rare this today. Most companies drill customer service about how fast t
you are to get them off the phone. If Cirro has this issue they do a great job of keeping it under wraps. I have never felt rushed or as if the CSR do not care. They are extremely thorough with their jobs for the most part. I love great customer service....
Thanks to all you for doing an outstanding job!!!
Amanda O. from Katy TX

Stellar customer service by Maria
An account was fraudulently opened with my personal information and I contacted customer service agent Maria and was treated with with the utmost respect. She immediately iniciated a Fraud Claim and began the process to have this delinquent account removed from collection status.
She listened to my concerns & made me feel confident that a swift resolution would follow with Fraud Claim Division. I hope they are as professional and thorough.
* Wonderful to speak to a real human being without 1st fighting an automated answering machine to deal with my real problem.
Ashley J. from San Jose CA


4-5 Star Reviews: 40 (18%)



HONEST AND TRUE TO THEIR AGREEMENT

Five stars to Cirro Energy for Excellent Customer Service! I signed up for a flat rate electricity plan and it is unbelievably Great! From day one to the present I have been treated honestly, with care and concern by this company. My rate is as advertised and autopay is as agreed. Great Folks to deal with Great Price, Service with old school Integrity ! Thank you Cirro I Highly recommend your service.

Roncha from Texas
October 9th, 2021

Billing & Account Management
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Pricing, Plans, & Promotions
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3-4 Star Reviews: 13 (6%)



Very good

very nice

abraham Samuel from Texas
September 10th, 2020

Billing & Account Management
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2-3 Star Reviews: 21 (9%)



Goodbye

I have been with Cirro since they first opened, I think in 2001. I just renewed at 11.00 cents per kwh and have a confirmation number. They are charging 12.72 cents. After 3 phone calls and a run around I gave up. Who would chose to pay 12.72 for something they can get for 11.00? Who? I have probably paid Cirro $100,000 over the years, and was basically shown the door.

Goodbye from Texas
August 25th, 2020

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1-2 Star Reviews: 115 (51%)



They wouldn't honor a signed contract.

I signed a contract on 2/10/21 and as of 5/18/21 they have not honored a signed contracted rate (that I have receipt that they acknowledged to receive)! Che Traylor and her manager Jess have promised over and over that they'd honor the rate and still they have not. We're escalating it now after multiple attempts over 3 months!!

PM from Texas
May 18th, 2021

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Cirro Energy News  


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Cirro Energy FAQs  


Where can I order Cirro Energy electricity?


Cirro Energy has electricity plans in Texas

Where can I order Cirro Energy natural gas?


Cirro Energy does not have any natural gas plans

What do customers think about Cirro Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Cirro Energy customer review is 2.6 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All Cirro Energy Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
$0.700 / therm
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
$0.750 / therm
$0.00 monthly recurring charge
24 Month Fixed
24 month
Fixed Rate
$0.819 / therm
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.849 / therm
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.879 / therm
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.919 / therm
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.929 / therm
$0.00 monthly recurring charge
18 Month Fixed Rate
18 month
Fixed Rate
$0.959 / therm
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$1.299 / therm
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$1.599 / therm
$0.00 monthly recurring charge