Direct Energy -- Profile Analysis

Direct Energy logo

Direct Energy is one of the largest providers of energy and energy-related services in North America. With customers in all 50 states, 10 Canadian provinces, and Washington, D.C. Direct Energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. The Nest Learning Thermostat, Plenti and their personalized Online Account Manager are all tools that Direct Energy puts in the hands of their customers to use less energy. They're also very progressive, with active social communities on Facebook, Twitter and Pinterest that help them stay in contact with their customers.

All Direct Energy Plans  

Plan Name
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
24 Month Fixed Rate
24 month
Fixed Rate
13.79¢ / kwh
$0.00 monthly recurring charge
9 Month Fixed Rate
9 month
Fixed Rate
11.09¢ / kwh
$0.00 monthly recurring charge
18 Month Fixed Rate
18 month
Fixed Rate
11.69¢ / kwh
$0.00 monthly recurring charge
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    11.19¢ / kwh
    $0.00 monthly recurring charge
  • Direct Energy Plan Summary

    Total Plans


    show/hide details

    View Direct Energy Plans

    Customer Reviews of Direct Energy

    Reviews Overall

    8th place
    show/hide details

    Read Reviews

    Most Recent Direct Energy Reviews  

    Big savings
    Easy to switch Justin from Higganum CT

    I finally got my new electric bill.
    I couldn't respond to your request because you asked way before I got my new bill. With my old electric server my bill was over $500. Now this month my bill was $355, a big change. It should be even lower, but with Bidenomics and everything going up anyways, I don't know if I can cut my usage or if it's this incredible inflation. Time will tell. Doug from Mifflintown PA

    Great price offered
    I wish I had known earlier how easy it is to choose a provider with the best rates! It was very easy to switch provider to Direct Energy. Ginny T from East Bridgewater MA

    4-5 Star Reviews: 298 (47%)

    Very satisfied

    Easy to sign up and easy to renew.

    Madeline Fornaro from Brick, New Jersey
    September 16th, 2020

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 32 (5%)