Direct Energy -- Profile Analysis

Direct Energy logo

Direct Energy is one of the largest providers of energy and energy-related services in North America. With customers in all 50 states, 10 Canadian provinces, and Washington, D.C. Direct Energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. The Nest Learning Thermostat, Plenti and their personalized Online Account Manager are all tools that Direct Energy puts in the hands of their customers to use less energy. They're also very progressive, with active social communities on Facebook, Twitter and Pinterest that help them stay in contact with their customers.

All Direct Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Best 36 Month Value
18 month
Fixed Rate
11.09¢ / kwh
$0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    10.89¢ / kwh
    $0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • Direct Energy Plan Summary

    Total Plans

    2

    show/hide details


    View Direct Energy Plans

    Customer Reviews of Direct Energy

    Reviews Overall

    14th place
    show/hide details


    Read Reviews

    Most Recent Direct Energy Reviews  


    Energy+
    So far so good! Mike from Avon Lake OH

    Ease of signing up
    Customer service is polite, friendly and very helpful. Catfish Johnny from Olmsted Falls OH

    Very satisfied
    Trouble connecting...associate was extremely helpful and was able to work things out for me Cathy K from Colchester CT


    4-5 Star Reviews: 277 (46%)



    Very satisfied

    Easy to sign up and easy to renew.

    Madeline Fornaro from Brick, New Jersey
    September 16th, 2020

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 29 (5%)



    good rates

    Easy enough to order. Rates are good.

    Jace from Pennsylvania
    May 29th, 2023

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    2-3 Star Reviews: 41 (7%)