Recent Good Review from Madeline Fornaro
Very satisfied
| Easy to sign up and easy to renew. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Madeline Fornaro
from
Brick, NJ
on
September 16th, 2020
Hi Madeline. Welcome to Direct Energy. You've given us your commitment to earning your business, and in rating, we will commit to providing this same 5-star service to you. Glad to know that we are making your life easy. Have a great day! - Emma / Digital Care
— Direct Energy
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Very satisfied
| Easy to sign up and easy to renew. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Madeline Fornaro
from
Brick, NJ
on
September 16th, 2020
Hi Madeline. Welcome to Direct Energy. You've given us your commitment to earning your business, and in rating, we will commit to providing this same 5-star service to you. Glad to know that we are making your life easy. Have a great day! - Emma / Digital Care
— Direct Energy
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
RIP-OFF
| This company will rip you off I realized my payment was tripling. When I call to find out why they said because I didn't call to renew my plan. My plan went from 9% fixed to 14% variable. I do not recommend this company I will not ever use this company again please stay away from this company... BIG A$$ RIP-OFF!!! NEVER AGAIN!!! WILL CHEAT YOU OUT OF YOUR MONEY, AND WON'T EVEN TRY TO ACCOMMODATE YOU. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mrs. J
from
Roselle, NJ
on
January 14th, 2021
Hello Mrs. J. Thank you for taking the time to leave us this feedback. We are truly sorry to know you feel that way. We always strive to provide an excellent customer experience and apologize if we missed the mark. We look forward to the opportunity to provide you with outstanding service going forward, and we appreciate this feedback! Have a fantastic weekend! - Sophie / Digital Care
— Direct Energy
Recommended Natural Gas Plans
Super Rate
3 Month Fixed Rate
3 mo Fixed
$0.379 / therm
Rate:
$0.379 per therm
Rate Type:
Fixed Rate
Term Length:
3 months
Early Termination Fee:
$15 per month remaining
Monthly Recurring Charge:
$0.00
Important Documents:
Info
6 Month Fixed
6 Month Fixed Rate
6 mo Fixed
$0.369 / therm
Rate:
$0.369 per therm
Rate Type:
Fixed Rate
Term Length:
6 months
Early Termination Fee:
$15 per month remaining
Monthly Recurring Charge:
$0.00
Important Documents:
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Short Term Plan
6 Month Fixed Rate
6 Month Home Natural Gas Plan
$0.569 / therm
Rate:
$0.569 per therm
Rate Type:
Fixed Rate
Term Length:
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Early Termination Fee:
$150
Monthly Recurring Charge:
$0.00
Info
12 Month Fixed
12 Month Fixed Rate
12 Month Home Natural Gas Plan
$0.549 / therm
Rate:
$0.549 per therm
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$150
Monthly Recurring Charge:
$0.00
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