Rockland Electric Company History
In the early 1890s, Stephen R. Bradely, president of the Union Electric Company in Brooklyn, came to Orangeburg to build a power plant. Afterwards, he built a factory next door to make "Orangeburg Pipe" which used compressed bituminized-wood pulp that made water-resistant piping that could be used for electrical conduit and sewer pipe. Because the factory consumed so much electricity and steam, Bradley formed the Rockland Light and Power Company in 1899. He then bought out four other local competing New Jersey electricity companies and gas companies. Rockland Light and Power then formed Rockland Electric Company (RECO) of NJ as a subsidiary headquartered in Closter, NJ.
Wile RECO mostly remained a separate company over the years, its parent company passed through several mergers and eventually emerged as Orange and Rockland Utilities (ORU) in 1958. When New Jersey and New York began deregulating their electricity markets in 1998, both ORU and RECO sold off their generating facilities to become distribution-only utilities.
Finally, in 1999, ORU and RECO joined Consolidated Edison (ConEd) as independent subsidiaries. Today, ORU and RECO support several nonprofit organizations through partnerships, grants, and programs that help the communities in their NY and NJ service areas.
Rockland Electric Service Territory
Rockland Electric serves 73,000 customers in parts of Bergen, Passaic, and Sussex counties in northern New Jersey in all or part of the following communities:
|Franklin Lakes||Harrington Park||Haworth||Montague|
|Upper Saddle River||Wantage||Vernon||Wyckoff|
Rockland Electric serves these towns:
Shop for Rockland Electric Energy Suppliers In Your Area.
Compare Rockland Electric & Natural Gas Rates
Compare third party supplier electricity and natural gas rates
in the Rockland Electric service area.
- Enter zip code.
- Select electricity or natural gas.
- Choose "residential" or "business".
- Click "Shop for Rates".
New Jersey electricity and natural gas utility service territories can overlap in some zipcode areas. If the tool reports that it has found more than one serving your zip code, don't worry! Just choose your local utility from those listed.
You'll then get to see the listing of all the energy suppliers' plans available in your area, along with rates, term lengths, and links to more detail information.
How to Start New Rockland Electric Service
Starting electricity service is fast and easy. Just visit the FirstEnergy web site and simply fill in the online Start Service form.
Start requests take at least 2 days to process. Customers should call the company's Contact Center if they need their service turned on sooner.
Be ready to supply:
- Service Address: The address where you want your service turned on or switched.
- The start date for electricity service.
- Personal Information: You will need your name, phone number, email address, and your Social Security Number. These will be required.
- Unfrozen Credit: If you have frozen your credit with any of the major credit agencies, you will need to have it temporarily unfrozen. The utility will do a soft credit check to determine if a deposit is required.
Will I Need to Pay a Deposit?
Rockland Electric checks your credit worthiness before setting up an account and to determine whether you will need to pay a deposit.
TIP -- Be sure to unfreeze your credit. If you have frozen your credit with any of the major credit agencies, you will need to have it temporarily unfrozen before you submit a new service request.
New Jersey law allows utilties to charge a reasonable deposit as a condition of supplying service to new customers.
- The deposit amount is calculated at two times the average monthly bill for the previous 12 months.
- Deposits are usually due with the first bill. However, customers can contact Rockland Electric customer service to arrange installment payments.
- Customers that fail to pay a bill within 30 days of the due date may require an existing customer to furnish a deposit or increase their existing deposit.
- Deposits are eligible to be returned to residential customers after 12 months of on-time payment.
- Customers can have their deposit refund applied to their account as a credit or receive a refund check.
Understand Rockland Electric Delivery and Supply Charges
In New Jersey, residential customers pay for both the cost to deliver their electricity and the amount of electricity supply that they use.
- Delivery Charges are fixed rate charges (tariffs) representing the cost of reliably transmitting electricity to your home via Rockland Electric's network of power lines. The charges cover Rockland Electric's local infrastructure operating costs, maintenance, and ensure them a profit. Other usage-based charges are small costs from riders to fund projects, cover fees, etc. Rockland Electric's delivery charges must be approved by the New Jersey Board of Public Utilities (BPU). All Rockland Electric customers pay the same set Delivery rate for their electricity, no matter who supplies their energy.
- Supply Charges represent the price for the amount of energy supply that you use. Customers can choose Rockland Electric's "Price to Compare" for electricity supply. However, because of New Jersey 's Energy Choice program, customers are free to also choose energy from a competitive retailer called a "Third Party Supplier" or TPS.
Understand Rockland Electric PTC Charges
The BPU requires Rockland Electric to provide electricity supply to customers in their service territory who don't shop for a retail supplier at a basic service rate. This default rate is overseen by the BPU. Because Rockland Electric is prohibited from making a profits on it, the cost is passed directly through to consumers without mark up. This cost is called the Price to Compare.
Price to Compare (PTC)
The PTC or "Basic Generation Service" represents the actual price the utility pays for the electricity. It includes not only the cost to generate the electricity but also the cost to transmit it from power stations over high tension power lines to Rockland Electric's local electrical switch yards. From there, the electricity is distributed throughout Rockland Electric's local electrical grid for delivery to homes.
PTC rates are set during a statewide auction process that is usually held each year in February to serve different demand periods. Summer rates usually begin on June 1 and end September 30. Similarly, winter rates run from October 1 through May 31. That means electricity rates can vary seasonally; low some months, higher the next.
Rockland Electric Current PTC Residential Rate: 10.800 cents per kWh, expires 4/30/2021
How Much Do Rockland Electric PTC Charges Cost?
The PTC Rockland Electric electric rate usually changes twice during the year. However, your utility can file a request for an increase at any time. That makes it important for consumers to know and understand how much they are paying for their electricity in any one month.
How much is the Rockland Electric PTC rate?
The BPU estimates that the average New Jersey residence uses an average of 687 kWh each month.
Rockland Electric currently has two different PTC rate zones, one for customers in Bergen County and another for customers in Passaic and Sussex Counties. In order to cover peak demand delivery costs, Rockland Electric divides the year into summer rates (June through September) and non-summer rates. Rockland Electric currently charges a different residential distribution rate for any usage over 600 kWh per month. However, in the current tariff, it's only the summer months where the rate is different. Therefore, an average, non-summer, residential PTC bill for Bergen County residents roughly breaks down like this:
|Rate per 687 kWh Used||Monthly Customer Charge||Total|
|PTC Supply Rate||10.800 cents||0||$74.20|
|Monthly Distribution Charges||$0.06062 per kWh||$5.75||$47.40|
Understand New Jersey Energy Choice
New Jersey energy consumers are free to choose their own competitive retail electricity supplier. Known as "Third Party Suppliers" or TPS, they shop deals with different producers on the wholesale market to offer their customers competitive rates. As such, TPS rates are not controlled by the BPU. This way, retail suppliers are able to offer competitively priced fixed rate plans for a variety of term lengths.
Though it can seem confusing, shopping for cheap New Jersey electricity is an easy process. The trick is finding the one that meets your needs. That's why retail energy suppliers in New Jersey offer two types of plans:
Understand Your Energy Usage and Your Rockland Electric Bill
While your energy usage habits are unique to you, any New Jersey native will tell you, winters can be blustery and cold while summers can be hot and muggy. In the Mid-Atlantic region of the U.S., about 52% of an average home's energy usage goes to space heating.
Average Annual Usage Breakdown
Want to learn more about your home energy usage? Rockland Electric customers can see 13 months of their past electric usage plus other relevant information free of charge on their Rockland Electric on-line account.
The best way to cut your gas bill is to reduce your usage:
Understand Your Rockland Electric Bill
Your Rockland Electric electric and natural gas bill also comes packed full of useful information to help you better understand your usage and rate. But all these different line items that can be confusing to customers. Here is where we break down the most important items. Below is a sample Rockland Electric & Natural Gas bill.
Rockland Electric Sample Bill
- A: Total amount due. This shows the total amount due and the due date.
- B: Bill Overview. It states your name and 12 digit account number with Rockland Electric.
- C: This shows the amount of your last payment and when it was received, any unpaid amount that was carried forward, your new charges, and the total amount due with the due date.
- D: Here you find important notifications from Rockland Electric.
- E: Shows your usage history per bill over the course of the past year to help you compare your energy use over time and understand trends.
- F: Bill Stub. This section shows your mailing address, Rockland Electric account number, the total due for this bill, and provides a space to write the amount closed. You can detach this stub and mail it into Rockland Electric with your payment.
- G: Meter Summary: This shows the usage information measured by the electric meter at your address. It also includes the dates and the type of rate you are being charged,
- H: Your supply charges shows your Third Party Supplier or BGS amount from Rockland Electric. from your Electric Generation Supplier show the name of your electricity supplier, the base rate charged, and the total supplier charges due.
- I: Distribution charges show charges due Rockland Electric for delivering your electricity supply to your home.
- J: Understanding your bill lays out Rockland Electric's terms used in this bill. They cover both Rockland Electric and your NJ electricity supplier.
- K: Shows all your options for how you can pay your bill.
Rockland Electric Coupons, Energy Promotions, Discounts, Rebates and Promo Codes
As your local electric utility, Rockland Electric offers several rebate and energy efficiency programs to help customers save money off their monthly bill by upgrading their home's energy performance. Some programs also offer money-saving incentives while others could make paying your monthly bills much easier during those expensive winter months.
|Program Name||Program Type||Benefit|
|Appliance and HVAC Rebates Program||Energy Efficiency Rebate Program||
Rockland Electric residential customers can now take advantage of rebates on the purchase of ENERGY STAR® certified appliances and HVAC systems.
|Lighting Discounts Program||Energy Efficiency Rebate Program||
Rockland Electric has partnered with the following local retailers to offer instant discounts on select ENERGY STAR® certified LEDs.
Participating stores include Dollar Tree, Home Depot, and Target.
|Appliance Recylcing Program||Energy Efficiency Rebate Program||
Recycle your old working fridge or freezer and get $50. You can also receive a $25 rebate for an old, working dehumidifiers unit if picked up along with a qualifying fridge or freezer. Plus, you can save money on your electricity bill when you purchase a new ENERGY STAR® appliance to replace it.
|Estimate Your Energy Use||Energy Efficiency Rebate Program||
Rockland Electric's online Energy Use calculators are several simple, convenient tools you can use to analyze your energy usage. Best of all, it's free.
|BPU Winter Termination Program||Bill payment assistance||
From November 15 through March 15, the program prevents residential gas and electric customers who qualify from having their gas or electric service disconnected during the winter months. Call Rockland Electric Customer Service.
|Rockland Electric Payment Arrangements||Bill payment assistance||
Rockland Electric offers payment arrangements to allow residential customers to pay their account balance in monthly installments. These installments are billed along with your current monthly charges and both must be paid on time, in full each month. Contact customer service or sign up through your online Rockland Electric account.
|Low Income Home Energy Assistance Program (LIHEAP)||Bill payment assistance||
A Federal grant to help pay your winter heating bills. Rockland Electric heating customers that apply usually receive an average of $300 towards their energy bill, and about $200 for medically necessary cooling, if qualified.
|New Jersey Universal Service Fund (USF)||Bill payment assistance||
The New Jersey Board of Public Utilities created the Universal Service Fund (USF) to help make energy bills more affordable for customers. If you're eligible, USF can lower the amount you have to pay for your gas and electric bills. You can apply online.
|New Jersey Lifeline for Seniors and Disabled Adults||Bill payment assistance||
New Jersey Lifeline is a $225 yearly electric or gas bill credit for seniors or disabled adults in New Jersey. To qualify, you must be a New Jersey resident, 65 years of age or older, or 18 years of age or older and receiving Social Security Title II Disability benefits.
|Budget Billing||Bill payment assistance||
The Equal Payment Plan (EPP) allows you to avoid spiking winter and summer bills
Rockland Electric Reviews
Because Rockland Electric serves a mid-sized New Jersey market segment, understanding how it compares to other incumbant utilities can show just how well it serves its residential customers. While Rockland Electric is not accredited with the BBB, the utility ranked about average in J.D. Power's 2022 utility residential customer satisfaction study.
|NJ Energy Ratings Score||Better Business Bureau||J.D. Power 2022 Electricity Utilty Study|
of 1000 pts
How do I Get the Cheapest Rockland Electric Rate?
Shopping energy plans from new Third Party Supplier in Rockland Electric can seem bewildering at first. Once you understand how it works, though, it's an easy and straightforward process. That said, you should have these three things with you when you shop for electricity.
- Your current bill. Your past usage per billing period can help you estimate a how much a plan might cost you each month.
- The current Rockland Electric BGS electric rate and expiration date. Knowing the current Rockland Electric supply cost gives you a price to compare with alternative energy suppliers. This way, you can get a better feel for what they're offering, for how long, and if any of their incentives make their price work for your family's need.
- Your Rockland Electric customer account number. This 12 digit number is located in the upper left corner of your bill. Keeping this information handy lets you sign up for TPS offers right away.
Rockland Electric Shopping Questions
Often when you know the right questions to ask you'll learn exactly what you need to save money or avoid making a bad choice. When you shop electricity rates from a TPS in New Jersey, always be sure to ask the supplier these important questions:
- Is the rate variable or is it fixed?
- How long does the plan last?
- Is the rate competitive with Rockland Electric's electricity basic supply rate?
- What happens when the contract expires?
- Does the plan have any recurring monthly charges?
- Does the plan come with an early cancellation fee?
- Does the supplier offer any customer incentives or rewards?
There are also some other important things to understand ahead of time:
Who bills me? Rockland Electric sends a single bill that outlines and adds up your monthly charges.
What are the Terms of Service? The Terms of Service explain and identify specific charges and any fees a customer will face when they sign up for an electricity plan. Many suppliers offer different rates for plans with different term lengths. All New Jersey energy customers should read and understand what's in a TPS's terms of service and contract summary for any plan they are interested in before they agree to the plan.
What are early termination fees? Switching retail suppliers before a contract ends can involve paying early termination fees. These can take a chomp out of your checking account if you switch retail providers before your electric plan contract ends.
Where can I find more information on my usage? Rockland Electric customers can see 13 months of their usage plus other relevant information free of charge on their monthly Rockland Electric bill or through their online Rockland Electric account.
Read Rockland Electric Customer Reviews
Compare Electricity Rates in Your Area
Electricity Service Out?
Contact Rockland Electric!
Problems or interruptions with your Rockland Electric service? Here's the proper people to call:
- Billing problems? - First thing to do is contact Rockland Electric. If you have trouble paying your monthly bill call Rockland Electric's Customer Service:
- Need extra time to pay your energy bill? If you are at least 60 years old or receive a Social Security or pension check, or if you receive disability assistance, you may qualify for a bill extender by contacting Rockland Electric. Call Customer Service or apply on-line.
Emergencies and Outages
For all emergencies, call 911 immediately!
- Electricity -- call Rockland Electric at 1-877-434-4100.
- All power transmission lines are extremely dangerous! Never attempt to move a downed power line by yourself. Call 911 and then notifiy Rockland Electric.
- Follow current Rockland Electric electric outages as they are being repaired.
Latest Rockland Electric News
Basic Generation Service Hike ApprovedThe NJ BPU has approved raising the Basic Generation Service for all NJ utilties. If you're on BGS, you're going to pay LOTS more for your electrcity. Learn how you can save by shopping rates and plans instead!New Jersey residents’ electricity bills w...
How do New Utility Rates Affect Me?The good news is that NJ's new utility rates take effect June. The even BETTER news is that you'll be able to save more on even lower electricity deals when you shop plans for your home.New Jersey electric utility customers could be in luck next month! Tha...
Staying home to avoid Coronavirus but missing your paycheck? Your local New Jersey utility is helping its customers pay their bills during the crisis. Coronavirus and Your NJ Utility Bills The Coronavirus (or Covid-19) outbreak news over this weekend has left many working New Jersey families wond...
Rockland Electric New Jersey Service Area Providers
|Sunwave Gas & Power||
|NextEra Energy Services||
|National Gas & Electric||