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Frontier Utilities was founded in 2008 by two pioneers of the Australian and New Zealand retail electricity markets. In February of 2012, they were sold to a group of Texas based investors. The currently serve retail and commercial customers in both Texas and New York.

Our Grading of Frontier Utilities

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Frontier Utilities Plan Summary

Frontier Utilities does not currently have any plans available on New Jersey Energy Ratings.

We recommend plans from XOOM Energy and Constellation instead.

View Frontier Utilities Plans

Customer Reviews of Frontier Utilities

Reviews Overall

23rd place
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Most Recent Frontier Utilities Reviews  


Frontier Energy
My bill is about $8 lower this month. Great service. Nelson Harrison from Pittsburgh PA

100% Satisfied
Didn't take long to do and I'm now 100% green electric. Its not about savings, it's about using GREEN electric. Better for us and Mother Earth. Do your part. Go green for free. Also get 2, $50 Amazon gift cards for going green. Do your part to preserve our earth. No commitment required. Free to start/stop Spencer from Dublin OH

Good Customer service
No problem with them Robertf88 from Philadelphia PA


4-5 Star Reviews: 30 (11%)



Frontier Energy

My bill is about $8 lower this month. Great service.

Nelson Harrison from Pennsylvania
October 16th, 2021

Billing & Account Management
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3-4 Star Reviews: 5 (2%)



Good Customer service

No problem with them

Robertf88 from Pennsylvania
June 20th, 2021

Billing & Account Management
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2-3 Star Reviews: 37 (14%)



No issues until...

I had no issues with power or billing until last month. I had auto-payment set up and my credit card was being billed properly. Due to some unrelated fraudulent activity several months prior I updated my credit card and no issues. On July 1st I received an email that my payment did not go through. The same day I made a manual payment. On my next bill there was a $20 'Disconnection Notice Fee' and a $2.30 late payment penalty all because they ran the wrong credit card. I called customer service and was no help.So I got a $20 fee for them sending an email and letter, plus a late fee for paying one day late because they ran the wrong credit card. So glad I won't be renewing with them.

Disgruntled Customer from Texas
July 21st, 2021

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1-2 Star Reviews: 193 (74%)