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Frontier Utilities was founded in 2008 by two pioneers of the Australian and New Zealand retail electricity markets. In February of 2012, they were sold to a group of Texas based investors. The currently serve retail and commercial customers in both Texas and New York.

Our Grading of Frontier Utilities

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Frontier Utilities Plan Summary

Frontier Utilities does not currently have any plans available on New Jersey Energy Ratings.

We recommend plans from Infinite Energy and Constellation instead.

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Customer Reviews of Frontier Utilities

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Most Recent Frontier Utilities Reviews  


Electric
Very easy Carol from Long Pond PA

Excellent
No problems to report Sandra from Glenshaw PA

Great Electric Company
So far they are wonderful Dawn K from Pittsburgh PA


4-5 Star Reviews: 25 (11%)



Electric

Very easy

Carol from Long Pond, Pennsylvania
January 18th, 2021

Billing & Account Management
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3-4 Star Reviews: 4 (2%)



thought i signed up, but service never started

I thought Ihad signed up but service has not yet started. I filled out the information on November 15th with Frontier with the 6-month at 6.99.

Jim from Pittsburgh, Pennsylvania
January 17th, 2019

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2-3 Star Reviews: 35 (15%)



Stay away!

Frontier Utilities gave me a great rate for 6 months and said that they would send a letter to let me know that my agreement was up and it would give the option to continue or cancel. I found a better rate with another company and tried to cancel Frontier Utilities through e-mail and phone and it still showed on my bill, however the rate went from 7 cents a kWh to almost 13 cents a kWh! Still couldnt get anyone to cancel! I had to go to DLC to get it changed! This is a classic bait and switch if you ask me. Walk away!

Braden from Presto, Pennsylvania
October 8th, 2019

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1-2 Star Reviews: 171 (74%)



DO NOT SWITCH TO FRONTIER ENERGY UTILITIES NO MATTER WHAT THEY OFFER

the problem: its impossible to cancel. i spent the better part of 2 days calling them. The first call i got right through to a person and she transferred me to their cancellations department. I waited on hold for 4 hours.. My phone died and i tried again. 4 more hours and it hung up on me.

I called in fuming and they said there isnt anything they can do that i just ahve to wait

who can handle waiting more than 4 hours? i have a life and work and cant afford to take days off work to cancelt his service which is about t o triple my rate and charge me a monthly fee of 9.95

people do not make the mistake of switching to this company, please choose someone else or go straight through PPL
the penny you save isnt worth it in the end

and you wont save they will jack prices up and kill you in a few months.

PAUL MICHAEL from Scranton, Pennsylvania
April 15th, 2021

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Frontier Utilities News  


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Frontier Utilities FAQs  


Where can I order Frontier Utilities electricity?


Frontier Utilities has electricity plans in Texas, New Jersey, and Pennsylvania

Where can I order Frontier Utilities natural gas?


Frontier Utilities has natural gas plans in Ohio, New Jersey, and Pennsylvania

What do customers think about Frontier Utilities?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Frontier Utilities customer review is 1.8 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All Frontier Utilities Plans  


Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$0.700 / therm
6 Month Fixed Rate
6 month
Fixed Rate
$0.750 / therm