Frontier Utilities -- Profile Analysis

Frontier Utilities logo

Frontier Utilities was founded in 2008 by two pioneers of the Australian and New Zealand retail electricity markets. In February of 2012, they were sold to a group of Texas based investors. The currently serve retail and commercial customers in both Texas and New York.

All Frontier Utilities Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
11.79¢ / kwh
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
11.99¢ / kwh
$0.00 monthly recurring charge

Frontier Utilities Plan Summary

Total Plans

2

show/hide details


View Frontier Utilities Plans

Customer Reviews of Frontier Utilities

Reviews Overall

14th place
show/hide details


Read Reviews

Most Recent Frontier Utilities Reviews  


Did I miss something on order form?
I only gave 3 stars on recommendations and price because I'm not sure if I read the agreement correctly and will have to contact them. My bill reflects the correct price per kwh but also has an additional customer charge of $9.95. I don't recall seeing that cost specifically but will look into it. John T. from Rural Ridge PA

Home owner
friendly and helpful Pat Beardshaw from Hartville OH

my switch
As a lot of people were upset about the other energy company I took the liberty to switch companies and I am glad I did. Pat from Denver PA


4-5 Star Reviews: 40 (13%)



Did I miss something on order form?

I only gave 3 stars on recommendations and price because I'm not sure if I read the agreement correctly and will have to contact them. My bill reflects the correct price per kwh but also has an additional customer charge of $9.95. I don't recall seeing that cost specifically but will look into it.

John T. from 15075, Pennsylvania
April 14th, 2024

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 6 (2%)



for home owners

It was rather fast applying for the product, easier than I thought it would be.

G.PIERCE from 44601, Ohio
April 6th, 2023

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 42 (13%)



Frontier Utilities is EXPENSIVE

I have been a customer for almost one year and I cannot wait to no longer have this company as my electricity provider. Their rates are VERY HIGH. It's not clear on their website that the TDU charges are extreme. I will soon be a customer of Energy Ogre (Power Next) and my bills will be cut in half. Thank goodness.

Susan Longo from 77056, Texas
May 15th, 2023

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 231 (74%)