APG&E, formerly Affordable Power and founded in 2004, has grown to serve thousands of customers in the state of Texas. APG&E is present and servicing retail customers in Texas, Pennsylvania, New York, New Jersey, Maryland and Illinois.
Our Grading of APG&E
Customer Reviews of APG&E
Most Recent APG&E Reviews
good — gabaldon from Fort Worth TX
I switched into a low rate and when it ended I went with another company. The other company dragged their feet which caused a month hangover. I called APG&E and they gave me another month with the same low rate. — Steve from Dayton OH
I recently signed up with APG&E for electricity service for my home. It was super easy. It took me under 3 minutes to sign up for service. Their price plans were transparent...no gimmicks. Very fair and affordable rates. Called their customer service line to check on my bill date. The customer service agent was extremely helpful and got me squared away in minutes. So glad I signed up with them! — Cindy in Houston, TX from Houston TX
4-5 Star Reviews: 6 (15%)
2-3 Star Reviews: 3 (8%)
I GUESS THAT THE SERVICE IS FINE, BUT AFTER SENDING OUT MULTIPLE MESSAGES TO THEIR CUSTORMER SERVICE I JUST CANNOT GET A BILL FROM THEM. THEY DO NOT SEND ANY AND IF I DID NOT KNOW ABOUT WHEN THE BILL IS DUE, GO TO THEIR WEBSITE AND OBTAIN ONE THAT WAY, I WOULD LIKE MANY OTHERS LIKELY BE FACING A DISCONNECT. I WILL AGREE THAT THEY NEED TO GET THEIR CUSTOMER SERVICE ACT TOGETHER.
1-2 Star Reviews: 21 (54%)
Someone came to my door looking very official. I already knew what this was about since I already signed up with someone else 2 weeks ago to North American Power. They offer a $50 Visa card after the first month and another $50 after 6 months. However they charge 12 cents for the first 3 months and 14 cents for the remaining 9 months, so since I'm using around 500 Kwh a month, I would be paying like $9 more a month for 9 months (PSE&G is generally around 12.2 cents) which would mean around $81 more, so the $100 should cover that! Luckily the gas didn't go through since the agent transposed 2 digits on the bill. Lucky because they actually charge 73 cents per therm, while PSE&G is only like 37 cents!!! WTF?!
Anyway when this guy from APG&E came he had this story how he's going to make sure my bill is equalized and fixed or whatever bull**** they are making up. I told him I know exactly what the story is. I showed him my bill and he was trying to tell me that the way PSE&G breaks down the 500 Kwh into parts, like you pay 12.23 cents for the first 340 Kwh, then you pay say 12.41 cents for the next 160 Kwh, and finally 12.39 for the last 55 Kwh is a big problem and he's going to make it all go away by having me pay a fixed 13 cents all year round. He was saying prices go up in the summer. Yeah but the variable rate based on usage isn't a bad thing, it varies by how much you're using which seems pretty fair to me. Anyway at 13 cents I'd be paying like $5 more a month, and someone who owns a house would be paying at least $10 to $20 more a month!
Anyway beware of these pushy salesmen trying to make you switch because very often your usual utility is giving you a damn good deal that you can't really beat with anybody else! So much for "energy choice" If you really wanna save a BUNDLE just put some solar panels on the roof, it tends to cut your bill to like half!
Where can I order APG&E natural gas?
APG&E does not have any natural gas plans
What do customers think about APG&E?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average APG&E customer review is 2.3 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!
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