NRG Home -- Profile Analysis

All NRG Home Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
3 Month Fixed Rate
3 month
Fixed Rate
11.80¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
14.20¢ / kwh
$0.00 monthly recurring charge

NRG Home Plan Summary

Total Plans

2

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Customer Reviews of NRG Home

Reviews Overall

12th place
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Most Recent NRG Home Reviews  


Customer Service representative
May 15, 2024, spoke to the customer representative, Leo. He was very patient, andprofessional. He addressed our concerns and provided a better plan. We be keeping our service
Thanks Leo!!
Cyndi from Elyria OH

Very easy to setup
It was very easy to switch my provider to NRG only1battman from Newfoundland NJ

Easy to sign up
I used IL energy to sign up for NRG electric provider. It was very easy. Thank you for showing me the comparison of providers in my area. Cwilson from MD


4-5 Star Reviews: 50 (19%)



Very easy to setup

It was very easy to switch my provider to NRG

only1battman from Newfoundland, New Jersey
April 12th, 2024

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 11 (4%)



NRG review

Obviously best rates make a difference. Keep offering low rates and you will acquire and keep customers.

RAY from 01830, Massachusetts
May 21st, 2023

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 9 (3%)



NRG and Spruce Power

NRG sells you the systems, then sells off the lease contract to Spruce Power. NRG passes on servicing and customer is stuck with a Spruce Power who does nothing, no return calls, no emails. Makes one thing that about the relationship. In the end , customer and consumer are screwed.

ron from Middletown, New Jersey
September 9th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 195 (75%)



NRG-Worst Energy Company in NJ

I was marketed by a person in Walmart for the better pricing. But that plans works only first 3 months later I should call them and remind every 3 months which I didnt do and they just only one email(overlooked) as reminder and they kept charging me flexible pay and I lost around $300 thru billing gradual increase every month.

NRG-Worst Energy Company in NJ from Monmouth Junction, New Jersey
August 30th, 2024

Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
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