Infinite Energy logo

Infinite Energy was founded in Florida in 1994 to service competitive natural gas customers. They new service customers for retail natural gas in Florida, Georgia, New Jersey and New York. In 2010 Infinite Energy started offering retail electricity service to both residential and commercial customers in Texas.

Our Grading of Infinite Energy

Rating Overall

show/hide details


How Ratings Work

Infinite Energy Plan Summary

Total Plans

8

show/hide details


View Infinite Energy Plans

Customer Reviews of Infinite Energy

Reviews Overall

show/hide details


Read Reviews

Most Recent Infinite Energy Reviews  


Finally, a real person in customer service.
Finally, a real person in customer service! Bryce was exceptionally polite, professional, knowledgeable and patient. He thoroughly reviewed with me all my options and I ended up with a great rate. I would not hesitate to recommend IE. Esther J. from Cumming GA

Excellent Customer Service
Chris found me a great rate! He was pleasant, super friendly, and accommodating in making sure I was taken care of (Excellent Customer Service)! He is what customer service is all about!! Hes an asset to your company!!! Thank you Chris for going above and beyond the call of duty!!! Because of Chris, I am a very satisfied customer! PPowell from Hiram GA

Outstanding Customer Service
Chris found me a great price! He was so pleasant, very friendly and accommodating to make sure I was taken care of. He is what customer service is all about! Hes an asset to your company!! Thank you Chris!!! PPowell from Hiram GA


4-5 Star Reviews: 52 (48%)



Finally, a real person in customer service.

Finally, a real person in customer service! Bryce was exceptionally polite, professional, knowledgeable and patient. He thoroughly reviewed with me all my options and I ended up with a great rate. I would not hesitate to recommend IE.

Esther J. from Georgia
June 20th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 10 (9%)



Clean Energy

Id like to know why should you pay an extra $10 a month for clean energy if it all comes through the same pipeline? How is it cleaner if you are getting it from the same gas company coming through the same lines?

Tip Wheeler from Georgia
June 26th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 14 (13%)



Pay attention to fees

Watch out for hidden "customer service" fees. Our fees, not made obvious when signing up for a great per-therm rate, amounted to well over half of our natural gas costs from Infinite Energy. Very glad we made the switch - other gas providers happily cover the extortionate cancellation fee.

Mike from Georgia
January 29th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 33 (30%)



Watch out

Went on line to sign up for new service. My contract is expiring with other provider. Rate found on line was changed during sign up process to more than double what was advertized. Also, the customer service charge went up by $2. My credit is excellent so not sure why the advertised rates don't apply. Looks like a bait and switch game. Buyer beware!! Check the final rates and the customer service charge. Have found much lower rates with Georgia Natural Gas and True Natural Gas.

Walter from Georgia
May 18th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

Infinite Energy News  


No applicable blogs have been written


Infinite Energy FAQs  


What is the cheapest plan that Infinite Energy has?


The cheapest plan Infinite Energy has is 2 mo UCB Utility Rate, with rates starting at $0.320. This is a 2 month plan. You can find details for that plan here.

Where can I order Infinite Energy electricity?


Infinite Energy has electricity plans in Texas

Where can I order Infinite Energy natural gas?


Infinite Energy has natural gas plans in Georgia, and New Jersey

What do customers think about Infinite Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Infinite Energy customer review is 3.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Recommended Natural Gas Plans  


All Natural Gas Plans  


Plan Name
Company
/
Rating
Length
Price
36 months
$0.509 per Therm
12 months
$0.539 per Therm
24 months
$0.519 per Therm
6 months
$0.589 per Therm
2 months
$0.320 per Therm
3 months
$0.329 per Therm
3 months
$0.320 per Therm
60 months
$0.509 per Therm