About Inspire Energy

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NJ BPU#:



New Jersey Energy Ratings Score:


( 0.7 / 5 )
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Inspire Energy Customer Engagement

1   Reviews

  Replies

Response Rate:
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This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Inspire Energy


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1 Reviews and Replies for Inspire Energy


Billing scam

(1.2 / 5)

  I signed up with inspire in late 2017. My rate was comparable to National Grid, slightly higher. One the course of the following 12 months, rates increased by 50% in several steps. Along the way I complained, rates were adjusted down only to go up again later. Net 50% increase over a period of 12 months. I threatened to cancel, they offered me a fixed rate slightly lower as current but knowing that rates usually go down over the summer months that rate would be very high. So I cancelled. They told me it will take one or two billing cycles to execute my shift back to National Grid. I now received the bill for the first of those two "billing cycle". Their rate increase again by about 15%! So they really take advantage of me. I can only warn to get in business with this company. We all want to do the right thing for the environment but that does not mean that we have to accept scams!

Steve
February 17th, 2019

Billing and Account Management
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