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About Champion Energy Services

Champion Energy Services Logo

NJ BPU#: ESL-0082

Champion Energy Services, a Calpine company, is one of the fastest-growing and largest retail electric providers in the United States. Champion Energy was founded in 2005 and serves residential, governmental, commercial and industrial customers in deregulated electric energy markets across the U.S.

Champion Energy's growth is driven by competitive, straightforward pricing and a reputation for maintaining the highest levels of satisfaction with its customers. In fact, Champion Energy has ranked “Highest in Residential Customer Satisfaction with Retail Electric Service in Texas” by J. D. Power in 2016 (and in 2010, 2011, 2012, 2013, and 2015). Choose Champion Energy and get straightforward pricing, 24/7 customer care and Smart Track weekly usage reports.



New Jersey Energy Ratings Score:


( 4.3 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Champion Energy Services Customer Engagement

437   Reviews

262   Replies

Response Rate:
59.95 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Champion Energy Services


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437 Reviews and 262 Replies for Champion Energy Services


No extra fees

(5 / 5)

  I got exactly what I ordered. Great price, customer service was friendly.

AG
July 9th, 2019

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Champion Energy is wonderful!!

(5 / 5)

  I have had several companies in the past, including Reliant, and no one can match them for customer service. Agents even call you back when promised!! I even get weekly reports on how much energy I am using and projected bill based on those numbers.

June Liles
June 23rd, 2019

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Excellent customer service. Great opportunity to save & earn credits.

(5 / 5)

  I moved to Dallas a few months ago and this was my very first time having to find an energy provider. I decided to contact Champion Energy due to the good online reviews, specially in comparison to other regional energy providers. I called them to get information, and I received excellent customer service. They carefully explained each plan and I ended up selecting the Free Time-12 contract, where I don't get charged for energy on weekends! (From Friday midnight to Sunday midnight). Two weeks ago I decided to move to another apartment complex, so I contacted them again. I was worried about having to pay a big fee for changing my address. However, they simply updated the address and move-in/move-out dates. It took me less than 5 minutes and I wasn't charged a dime! So far, I am very happy with this company and its customer service.
Also, you have the opportunity to immediately save $25 by entering a referral code when you sign up, and then start saving $25 every time a friend uses your referral code! I don't like to put my name out there and review products or services, but I am truly satisfied with this company and I am also curious to see if their referral program truly works. Sounds like a great savings opportunity for people with many friends or a strong social media presence. I will update this review if I ever end up getting the $25 referral credit. Please feel free to use my code if you are a new user. Referral code: MQuinonesRico78111

06/12/2018.
This is a quick update to confirm that I was credited the $25 referral discount, so I have actually only paid $11.00 and $16.00 dollars in the last two bills due to the referral code. I live in a one bedroom apartment (with washer and dryer inside), so my electric bill has never been over $40.00, but I still think this is a great deal if I can just get $25.00 dollars off every month or every other month due to online referrals and recommendations to friends and colleagues. Referral code: MQuinonesRico78111

Michelle
June 12th, 2019

Hello Michelle!
Congratulations on your move to a new location, we appreciate you taking Champion Energy with you! We are so pleased that our customer care agents continue to provide you with the service that you expect (and deserve), and I have a bit of great news for you. For using our refer a friend program, you AND your referral were each given a $50 referral credit! Please continue to take advantage of our $50 Refer-A-Friend program and rack up savings all year long.

Champion Energy Services Responds June 14th, 2019
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Please use the code STolentino12385 to get $50 credit!

(5 / 5)

  Been using Champion Energy for 4 consecutive years and I must say that I am highly satisfied with the service I am getting. My friends and I compared our electricity bill and to my surprise my bill is the lowest even they have FREE WEEKEND Electricity. And now they would like to switch to Champion Energy. I chose Champion for so many reasons. First, they have a great customer service! They assisted me throughout my application and I got a response right away on my queries even though we communicate only through email. I gave them the date of my move-in in my apartment and I got electric connection without any problem.I moved to two different apartments and the transfer is very smooth. Their billing is so easy to comprehend and you have a choice to receive it thru email or hard copy. They provide customers a weekly report of the electricity usage so customers will know and can budget their electric bill in a month. Other electric companies will charge customers for a fee if you don't reach their required kwh usage. With Champion, I enjoyed the rates even though I am just using 393Kwh per month. There's NO HIDDEN OR OTHER CHARGES - customers only pay for the electric usage, Oncor charges and the Taxes. I did refer friends to use Champion and they are happy using it. And I would continue recommending it to others. I'm just glad I made a right choice and hope you'll do the same too! They are really a Champion in terms of providing electricity!Please use the code STolentino12385 to get $50 credit!

Jo T
June 4th, 2019

Jo thanks for your feedback. We appreciate you referring us to your friends and family. Not only are you helping the ones you care about to sign up with an A+ BBB accredited provider, but you are earning extra savings on the electricity bills for your both.

Champion Energy Services Responds June 14th, 2019
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Great Service, Love the Green Energy Options

(5 / 5)

  Champion Energy Services is great! Anytime we have any concerns with our services, they are always so friendly and help ASAP! There are also different plans where you can get free energy after 7pm or free energy on the weekends! They provide weekly energy usage updates and project what your bill will be, and billing is always a simpel and easy process!
Use the code MKraatz59463 for $50 OFF your bill when you sign up with Champion Energy! They also give multiple promos for you to continuously get decreased rates! Best energy company in Frisco!

mkraatz
May 23rd, 2019

MKraatz thank you for your honesty. Champion Energy provides our customers with several options, and we have plans that will fit any budget. We are glad to see that you are taking advantage of our Connect-A-Friend program to pass the savings on to others.

Champion Energy Services Responds June 17th, 2019
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Good and reliable service

(5 / 5)

  My bills have been a little below average. Never lost service during the 1 year contract.

Ricco
April 29th, 2019

Ricco, thank you for leaving your feedback. We are delighted to know that you are satisfied with your service and that you are saving money on your bills since they are a little below average.

Champion Energy Services Responds June 21st, 2019
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Straightforward Pricing...and a Bill Credit!

(5 / 5)

  This is the only energy company I could find with straightforward pricing. Everyone else has base charges if you don't use a certain amount of electricity, or credits for using over a certain amount, etc. Makes it very difficult to understand what you will actually be paying, not to mention all but impossible to compare plans. Not so with Champion - we have a 2 year plan with pricing that I can understand. If you want to give them a try use code:

EOlverbranting12995 for a $50 bill credit

ErikaO
April 16th, 2019

Erika thank you for taking the time to leave your feedback. Champion Energy has straight forward pricing is a very accurate statement. Unlike other providers, we also do not charge customers fees to get assistance from an agent or to pay their bills.

Champion Energy Services Responds June 17th, 2019
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$50 SIGNON BONUS

(5 / 5)

  http://www.championenergyservices.com/programs/referral-program/CAF.asp?referralID=CMcevers11068

Chet McEvers
April 8th, 2019

Thanks Chet for sharing your referral id.

Champion Energy Services Responds May 9th, 2019
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Great

(5 / 5)

  Best as it gets

04/06/2019
April 6th, 2019

Thank you for your feedback. Champion is the best because our customers expect the very best.

Champion Energy Services Responds May 9th, 2019
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Great Savings and Service!

(5 / 5)

  Provides a great service and has plans for everyone. Saves me money from the competition. Use promo code ABurton22841 to save $50 off your first bill!

James Kirk
February 21st, 2019

Thank you for spreading the word about Champion!

Champion Energy Services Responds May 9th, 2019
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Happy with Champion Energy

(5 / 5)

  My initial enrollment experience with Champion was quite good. The service representative was extremely helpful and courteous. I have been well satisfied with the 12-month fixed-rate plan she recommended. I just renewed with Champion for a 24-month fixed-rate plan and could not have been more pleased with my interaction with their service representative this time around. She's the reason I chose the 24-month plan.

Ginnie
February 17th, 2019

Hello Ginnie! Thank you for your loyalty.

Champion Energy Services Responds May 9th, 2019
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Best electricity company i have ever dealt with!

(5 / 5)

  After dealing with many other electricity companies, I've found champion to be the best service and. I hidden fees. What you see is what you get! I'm really happy I switched over to champion and I even got $50 for switching!! If you want $50 off your first bill, use my referral ZBlaker12868. Get $50 off your first bill and go with the best!

Your welcome! Just had 2 people use referral codes for first time and they are now enjoying $50 off their bill! You can do the same! Use my referral code and we can both enjoy $50 off! It works!!!l

I love this referral process! It's so awesome!!!

Zach B
December 7th, 2018

Zach thank you for the referrals!

Champion Energy Services Responds May 9th, 2019
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Superb

(5 / 5)

  Exceeded my expectations never had an electric bill so low I love it!

Perez
November 13th, 2018

Thank you for your feedback. If you ever need to reach out to us please give us a call at 877.653.5090.

Champion Energy Services Responds May 9th, 2019
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Betting on the Champ

(5 / 5)

  I just moved to TX from Tennessee and had my first experience with multiple electricity providers. There was a lot of information on the web to learn about the many electric companies. I chose Champion because of a friend's advice in TX. So far the service has been good and I have no complaints.

Daddio
November 1st, 2018

Thank you for taking the time to leave your experiences with Champion. A lot of our customers are referrals from their friends or family.

Champion Energy Services Responds May 9th, 2019
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Excellent plans and service so far!

(5 / 5)

  Excellent rates/plans and service. Our first bill in over a 2200 sq ft home was a little over $100.... cant beat that! Recommend Champion to anyone!

Efrain
October 29th, 2018

That's awesome Efrain! Thanks for sharing.

Champion Energy Services Responds May 9th, 2019
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So many options but only one choice

(5 / 5)

  Choosing an electric company used to be a no-brainer. There was only one to choose! Now, one must be educated as to kilowatt hours and cease and everything else in order to form an educated opinion. Champion help me to do that in layman's terms without making me feel stupid. After being with another company and comparing prices, Champion is now my only choice.

Jme
October 25th, 2018

Thank you for your feedback. I am certain you are a very "savvy" shopper. Champion always wants our customers to be informed to make the best decisions for their budget.

Champion Energy Services Responds May 9th, 2019
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Effortless ...

(5 / 5)

  Quick and easy to the point of being effortless ...

Christopher
October 22nd, 2018

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New customer

(5 / 5)

  We have lived in Texas for 15 years. During that time, we've had several different providers. This is our first time with Champion. It was the easiest company, by far, to deal with-from ordering service, turn on, and billing. The rate is excellent. We are happy we went with Champion.

Cindy I
October 18th, 2018

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Champion is a great energy provider

(5 / 5)

  Good experience the entire year. I love the detailed billing assessment we receive throughout the month

Monty
October 3rd, 2018

Hi Monty,
We're happy that you're enjoying your weekly usage reports. The last thing we want for our customers is a bill that they weren't expecting!

Champion Energy Services Responds October 9th, 2018
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Glad I changed!

(5 / 5)

  Enrollment was easy. Love the weekly usage emails. Rates are lower than my old provider.

Patty
October 1st, 2018

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