Recent Good Reviews

Thats awesome to hear Hoa Le! It's great to know that Roveis was able to resolve your billing issue. We will make sure that he is recognized for his great customer service. We are always here to help and appreciate your business. Have a great day!

This is very awesome to hear that Rovis was able to renew you into one of our affordable plans. Thank you for the 5-star review, Lois. We hope to serve you for many years to come!

Good afternoon, Belem. Thank you for sharing this nice review with us. We hope to have the opportunity to be your trusted electricity supplier again in the future. Thank you for the opportunity you gave us to serve you. Please feel free to reach us anytime you need us, we'll be waiting for you. Please take care and be safe! - Sophie / Digital Care

We are glad to hear that your experience has been great. Thank you for your business.

Good afternoon, Ana. There is no bigger compliment for us than when our customers say they would recommend Direct Energy to their family and friends! Are you familiar with our Refer a Friend Promotion? You and the new customer can each receive a $50 credit. To find out more information, visit our website at https://www.directenergy.com/refer-a-friend. We love knowing that you have had great assistance from our Customer Care Team. We always strive to provide an excellent customer experience and we definitely appreciate when our customers share their awesome experience through reviews, so we thank you for taking the time to do so! Thank you for your trust and loyalty! Have a beautiful day! - Sophie / Digital Care