Reviews for NRG Home

Updated: September 2026

The best review categories for NRG Home are their plans and pricing, with an average of 2.0 stars, and the order experience, with an average of 2.0 stars.


Recent Good Review from only1battman

Very easy to setup
It was very easy to switch my provider to NRG
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Only1battman from Newfoundland, NJ on April 12th, 2024


Most Recent 5 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Very easy to setup
It was very easy to switch my provider to NRG
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Only1battman from Newfoundland, NJ on April 12th, 2024



Most Recent 1 Star Reviews

3 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Scam
I went to Walmart and was approached by a gentlemen stating I could save on my energy bill. I signed up only to get my bill and theres a third party supplier on there asking for $234.00 on top of my regular bill. My PSEG bill is high enough so add that on top. This is not what the gentleman promised. Dont sign up with them you will be double or in my case triple billed.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Scam! Dont Use NRG from Kearny, NJ on August 3rd, 2026
Disappointing experience.
They have their agents roaming at market places where they could find potential customer. They lure you with free coupons but when asked about the generosity and hidden policies they fail to answer. The rates are more than double of what we were paying before switching to nrg gas/electricity supply. We now regret our decision and switching back to our old supplier.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Extremely High Supply Charges from Piscataway, NJ on February 15th, 2026
NRG-Worst Energy Company in NJ
I was marketed by a person in Walmart for the better pricing. But that plans works only first 3 months later I should call them and remind every 3 months which I didnt do and they just only one email(overlooked) as reminder and they kept charging me flexible pay and I lost around $300 thru billing gradual increase every month.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— NRG-Worst Energy Company In NJ from Monmouth Junction, NJ on August 30th, 2024