Recent Bad Reviews


Recent Complaints and Negative Reviews (80 reviews)



Be Careful - Predatory Customer Service

(1.8 / 5)

  I shop for rates a lot. My contract was running down and they offered me rates HIGHER than the default rate. When i told them i would rather cancel their service and return to the default rate (saving 30%) they told me "don't do that, PPL is just going to raise that rate in june and you'll be sorry". They also pointed out if i did NOT accept the 30% higher rate, I would go into a true variable rate and "My bill be very high and i don't want that"

It took 10 seconds to get a customer service rep. When i stated "OK I would like to cancel and get the PPL default rate" - i was put into a 15 minute hold queue and forced to leave a message.

Everything about this interaction was meant to frustrate me and bully me into paying them a higher rate.

I called PPL - outside of the 35 min hold time they were amazing. Once i confirmed I gave them permission - they cancelled the supplier for me and put me back on the default rate. In addition they ALSO encouraged me "Please keep shopping for better rates, we likely don't offer the best".

And of course I will be shopping again - but never again with APG.

AVOID

Disappointed Former Customer Mike
April 2nd, 2025

American Power & Gas Logo

American Power & Gas


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AP&G are snakes - beware

(1.6 / 5)

  AP&G starts out with a lower rate after 3 months, its doubled, in the 4th month its almost tripled! When I call, they quickly offer to lower back to the initial rate if I sign up again if they can offer this so quickly, you know they are a shady organization. Be very aware of this provider the they will rob you blind if you let them.

Quakertown
February 23rd, 2026

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American Power & Gas


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Horrible Customer Service for Renewal

(1.6 / 5)

  It took 28 minutes to renew. When you think your done, they transfer you to another person to verify your renewal which screams of cover-your-***. They don't even ask questions based on renewal, but "do you agree to switch?". Switch? I am already with you. Then they repeat the exact same question. The verifying agent is rude and unprofessional. I was approved for a car loan quicker than renewing with Clearview. They should rename to FoggyView.

Why?
December 22nd, 2025

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Clearview Energy


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Scammers

(1.6 / 5)

  Be very aware of these scammers. As soon as your contract ends they will automatically switch you to an exorbitant rate that will exceed any prior savings. Trying to reach a person is impossible.

Dan_Troy_OH
December 5th, 2025

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CleanSky Energy


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