Recent Complaints and Negative Reviews (58 reviews)
HORRIBLE CUSTOMER SERVICE
“ CLASS ACTION LAW SUIT!!! 4 HOUR HOLD WAIT?? ”
October 21st, 2025
WORST COMPANY EVER
“ This is by far the worst energy company Ive ever dealt with. We are a small family of three two adults and one child and Mystream has been charging us $400$600 a month for electricity. Thats completely unacceptable and outrageous. Their pricing is not transparent, the bills are confusing, and their customer service is unhelpful. I feel scammed and taken advantage of. Do yourself a favor and choose a different provider this company is greedy and does not care about its customers. ”
October 20th, 2025
Don't fall for the scam
“
Got a door-to-door salesman selling me the world. I was dumb enough to believe him and treat him as an honest person.
I am pretty confident RUSHMORE IS IN ON THE SCAM. The customer service calls you up to confirm you have understood what you have signed. All this while a salesman is in-front of you telling you that it's exactly what he said. Who do you believe? Obviously, I should have read the agreement I am signing. Fool me once, shame on me.
I quit the service as soon as I noticed that the price of it was incredibly high. The heard that I had signed an agreement that locked me into a 3-year deal. I remember asking the salesman if I could quit anytime with no repercussions, to which he said no, I couldn't quit the next month if I didn't like it, and there were no fines.
Unfortunately, I believed him. I'm letting you know to not do this.
I wish someone could file a class-action suit against them. Unfortunately, they've planned this really well. ”
October 13th, 2025
Called to cancel registration with Constellation, was confirmed but now its a mystery,,,
“ I signed up with Constellation on a state of Georgia site, shortly afterwards I called back as my current contract with GNG was not to expire till after the Constellation service start date. I simply called Constellation and asked may I start service after my contract date expired with GNG, they said no problem, we can start later, and they'd cancel the application. Now I owe GNG $150 and you have to jump thru hoops to get the $$ from Constellation. ”
October 6th, 2025
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