Read Deposit Related Reviews

Deposit Issues and Complaints (134 reviews)

Deposits for electricity in New Jersey can be a hassle and usually range from $100 to $500. Some companies handle them well with lower deposit amounts or lower credit thresholds while others turn you upside down and shake the lunch money out of your pocket. If deposits are causing you issues, you can read deposit related reviews from other customers before you sign up for an energy company.

(1.2 / 5)

They didn't refund my deposit after 10 business days after my contract expired.

(1.2 / 5)

“ The price they charged me was not what they showed me originally and they didn't refund my deposit even after 10 business days after my contract expired!
I am still arguing with them. ”

— Lewis
June 1st, 2023

Frontier Utilities

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(1.2 / 5)

Run Away

(1.2 / 5)

“ I have been with Green Mountain for 2 years and 8months.I had to make a 200.00 deposit so when I closed my account I was told it is nonrefundable.I cannot speak to nobody in that office from Management go down.There language barrier is terrible you never get to leave a review after the call so things cannot be changed.Then I was told my Business Account will not be refunded just not acceptable this is not a company I will never be doing business with again.I am pretty sure my review won't get posted. ”

— Wheal Tran Service Corp.
October 19th, 2022

We sincerely apologize for the experience. Contact us at Feedback@GreenMountain.com with your account #, REF #1778 and additional information so that we can make sure to address your concerns.

Green Mountain Energy Responds October 25th, 2022