Billing Reviews

“  In my experience, 99% of these companies are the same. All have their share of negative/positive/neutral reviews. Infinite Energy has been absolutely fine for us. No complaints. No billing surprises. No surprises in general. My opinion - I don't have an qualm about recommending Infinite Energy because it has the best rate and is reputable. ”

“  I was initially attracted to TriEagle because they have very competitive rates below 1,000 KWH, which is where we fall 8 months of the year. Most companies are much higher. We like the weekly usage recap and the set up / billing works fine. We have no reservations about recommending. ”

“  When you first sign up with YEP, you can get a great deal - but once it's time to renew your contract, they'll roll you over onto a month to month. Be sure to compare their renewal offer with the going rate that other providers are charging, as they were a little more expensive than others and it saved me a couple hundred by switching away from them with a 6 month lock in elsewhere. Also, you cannot update your payment information online, you have to call into their customer support. Their customer support isn't friendly, but they will update your information and I never had a billing issue. I see no reason not to use them, so long as they give you a competitive rate and you pay your bill on time, every time. ”

“  I am in Texas. I mailed my payment to them on the 6th along with 2 other bills from the same mailbox. The other 2 bills posted to my account on the 12th. I got a disconnect notice from infinite energy on the 18th. Customer service explained to me that billing was done in Texas and reported to them. He was not allowed to tell me if it was a contract service but he did tell me that they have had many other complaints. I set up auto pay so we will see how that goes. ”

“  Will wait until I start getting the service and see the first couple billing statements to see if your company is on the up and up.

ps. billing and account rating of one star only means I have not been billed yet but your system doesn't allow me to bypass that question. ”

“  The title says it all. The website is good, the billing processes are good, customer service is okay, etc. The only downside is, that the power lately goes out monthly, usually for four+ hours. When you work from home, that is a non-starter. ”