Billing Reviews


Billing Problems and Complaints (619 reviews)



Infinite Energy Good Stuff

(3.8 / 5)

  I ordered online and did not deal with a rep initially. So no major issues though everything was online including my billing statement which I really didn't like

Denise Floyd
September 28th, 2016

Hi, Denise, I realize this is an old review, but we do have the option to have your bill paperless or mailed. So I'm not sure if that was ever sorted out for you, but I wanted to let you know you have a choice.

Infinite Energy Responds May 2nd, 2018
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Infinite Energy


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I actually love these guys

(3.8 / 5)

  Man, a lot of people beat up on TriEagle. Apparently their customer service needs work, I don't know. What I do know, is my own personal experience has been great. The rates are cheap, the billing easy, and electricity has been reliable. I love the little weekly usage summary they email every week. Maybe if I have a billing issue I'll change my mind, but so far, I'm really happy with this company. I recommended them to my Mother, so that answers that question. Only complaint is the longer term contracts are more expensive than the shorter term ones, which is kind of lame. They were not when I signed up. So they only get 4 stars there.

userFtW
January 29th, 2015

Thank you for your review! We are happy that you are pleased with our service!

TriEagle Energy Responds February 12th, 2015
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TriEagle Energy


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Satisfied Customer

(3.8 / 5)

  Ambit has met all expectations. No complaints, friendly service, no issues. Rates are competitively priced and there has been no issues with service or billing.

Joe
August 5th, 2010

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Ambit Energy


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