The best review categories for North American Power are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
4 Customer Reviews Written Overall
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Customer Service | |
Account Management | |
Likely to recommend |
Shocking rip-off
My energy plan expired and I didn't receive any notification, until I just received my bill and the rate went up to 0.179 which is almost double that of JCP&L. Despicable! I should have switched back to JCP&L 6 months ago when I was considering it. What terrible business practices! |
Plans & Pricing | |
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Customer Service | |
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Likely to recommend |
—
Watch For Rate HIKES!
from
Chatham, NJ
on
March 14th, 2021
Rip off
Service contract expired and immediately they raised the variable rate to 18.9 cents per kil. Terrible business practice to a customer who has been with them for years. I dont recommend on any circumstances |
Plans & Pricing | |
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Likely to recommend |
—
Chris Manion
from
South Amboy, NJ
on
January 22nd, 2020
Thieves
Absolute horrible company. Thieves. Rates are 100% higher than the market. 0.1799 when all others are 0.0912 to 0.1099. I can't switch fast enough. You should be ashamed of such rates and practices. You took advantage of me for at least 4 years. No more. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
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Likely to recommend |
—
Serge
from
Basking Ridge, NJ
on
January 2nd, 2020
Rates Are High
I will not use this utility company again. |
Plans & Pricing | |
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Customer Service | |
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Likely to recommend |
—
Vicki
from
Mays Landing, NJ
on
December 13th, 2019
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