The best review categories for Inspire Energy are their customer service, with an average of 2.3 stars, and their billing & account management system, with an average of 2.0 stars.
Recent Good Review from Getting Greener Everyday
Great service
Had a great experience with the company really happy w/ my decision and the fact that my family and I are going green |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Getting Greener Everyday
from
Piscataway, NJ
on
May 1st, 2023
Most Recent 5 Star Reviews
3 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Great service
Had a great experience with the company really happy w/ my decision and the fact that my family and I are going green |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Getting Greener Everyday
from
Piscataway, NJ
on
May 1st, 2023
New Jersey going green is great
I love my subscription with INSPIRE. I make too much money for government assistance with no children. So the stability and predictability of my bill being the same every month is great |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Jessica Woods
from
Highland Park, NJ
on
June 23rd, 2021
Business bill SO MUCH lower!
I was skeptical that I would see much of a difference, but I was wrong. There is a huge difference in our bills now. It is unbelievable. GO FOR IT |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
EBAC
from
Vincentown, NJ
on
April 11th, 2021
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Low electric bill.
I was skeptical at first and Atlantic Electric told me my first bill will be high and then I will see Inspire 12cent from the next month. I own an electric car and my last electric bill was 5 something dollars. Hope it stays this way and to be honest I am expecting 0 dollar bill this month |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Mark
from
Woodstown, NJ
on
May 12th, 2021
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
The ONLY good thing about Inspire Energy is they let me cancel easily.
A representative came to my door promising that my electricity bill would be reduced if I switched my electricity service to Inspire Energy. The door-to-door representative from Inspire Energy lied to me. My generation rate INCREASED by 50% after switching services.
I am a first-time homeowner, and at the time I didn't know how to read my electric bill. In NJ no matter who your provider is (PSE&G, JCP&L, or Atlantic City Electric) you are billed for service/delivery and generation. Both are based on your usage but both have separate rates. Inspire Energy, or any 3rd party generation service, is instead going to bill you for a generation but not service/delivery, which will stay with your provider and at this time can't be changed. If you're reading this after a representative came to your door, call them back and ask them what your new GENERATION rate will be. If they give you the runaround just cancel your sign-up process. If you're reading this after signing up and wondering why your bill is so high compare it to your old bill and see if your generation cost increased significantly. You can cancel at any time, I just emailed them at help@inspirecleanenergy.com, didn't have to wait in line or actually talk to anyone and the CS representatives didn't give me much hassle. I also emailed JCP&L back and they implied they can also cancel 3rd party generation service as well. Out of curiosity, I stayed with Inspire Energy for a few billing cycles after signing up thinking it was possible the JCP&L rates would increase over Inspire's. That never happened. JCP&L's rates did fluctuate but not very much. Insprie's was consistent, but it was consistently much more expensive than JCP&L's rates. I'm all for going with 100% renewable clean energy, but this company practices deceptive marketing. There are other 100% renewable energy providers that are much more ethical. I would advise everyone to stay away from them. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Rusty Shackleford
from
Pemberton, NJ
on
June 11th, 2023
An absolute scam - DO NOT sign up or cancel NOW!
I just started living on my own at an apartment complex in Sept 2022. I am young and nave. The inspire door to door people were personable and tricked me into believing them. They seem legit with all the forms and whatever. In January of 2023 when it started, my utility bill jumped up $100. I cancelled it immediately and still have to pay since it's a "slow cancellation process". I complained again since now its $110 and waiting to hear back. They stole $210 already. I don't believe that they will cancel and I will be stuck paying $100 extra every month.
These people are evil. They take advantage of the inexperienced. It's a cruel world and Inspire makes it worse. Cancel IMMEDIATELY! Its a SCAM!! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Lia
from
New Brunswick, NJ
on
January 20th, 2023
Scam!!!
FO NOT SIGN UP TO THIS!!! DEFINITELY NOT WORTH IT!!! THEY CHARGE WAY MORE THAN OWN ELECTRIC COMPANY!!! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Q M
from
Blackwood, NJ
on
September 1st, 2022
Scam!
They changed my carrier to them without my permission! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Stacy
from
Millville, NJ
on
August 24th, 2022
Stay away from Inspire. They will charge you almost double than PSEG.
I agreed with a flat bill. The flat bill went up after 2 months and was about $20/month higher than what PSEG would have charged. I figured is Ok since is flat billing and during summer will cost more. In July they start charging $0.24/KWH while PSEG would have been $0.13/KWH. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Marius
from
Roseland, NJ
on
August 7th, 2022
Highly unethical company-a huge rip-off
They offer a very low introductory monthly fee (regardless of usage) for the first couple of months and then a higher fixed monthly fee thereafter (again regardless of usage). They base this fee on an estimate of your average monthly usage after looking at your utility bill. I was aware that I was paying more than what my local utility was charging, but was willing to pay a little more for "clean" energy. The catch is that after a total of 12 months doing business with them, they switch you to an exorbitant metered KWH rate without any advance notice (NJ law apparently doesn't require them to tell you about this!). Shame on me for not staying on top of this! When I realized I was being charged an outrageous amount (3x the metered KWH rate charged by my local utility!), I got another nasty surprise: it takes a couple of billing cycles to get rid of them. This 2 month window alone cost me almost $650 over what my utility provider would've charged me! Don't fall for this bait and switch scam like I did! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
AshamedIfell4it
from
Monroe Township, NJ
on
July 15th, 2022
It is a scam! Read the older reviews!
Members from Inspire show up at your door wearing Inspire golf shirts. Saying they can tell by looking at your electric bill if you are using fossil fuels primarily for your electric service. They say they just want to look at it and if it says basic generation service they can change it so its renewable energies. What they are not telling you it is they are changing your electric provider to Inspire Energy Holdings LLC. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Scammed Victim
from
Manasquan, NJ
on
January 19th, 2022
SHUT YOUR DOOR AND DONT TALK TO THEM
Was told my bill would be lower. That I can choose my supplier. Made my current electric company out to be cheating me because they didnt tell me I could choose a supplier and use clean energy. My bill has skyrocketed. For 2 months it was 50 bucks but after that its been 250 to inspire each month. I am canceling this ASAP. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
RYAN T.
from
Port Monmouth, NJ
on
November 14th, 2021
Terrible company and liars
Salesperson promised to give 50 dollars Amex just to talk to him . He said no strings attached and thT will get my gift card whether I sign up or not . I went ahead and signed up until I realized they are crooks and out to make money off vulnerable people . When I called To check on my 50 dollars they apologized for the Salesman inexperience and for telling me thT I would get the gift card regardless of signing up . The lady on the phone hit me up with language like rules and regulations bs and when I told her thT would Write bad review she said to go ahead and do S she didnt care . Customers beware of this company . |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Ozzie
from
Jackson, NJ
on
October 22nd, 2021
Terrible, dont do it
They are liars and scammers. My elector bill skyrocketed because of them after a sales person told me they could help lower our bill absolutely awful |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Rg
from
Williamstown, NJ
on
September 18th, 2021
New Jersey Energy News:
Compare the Best Electricity Suppliers in Cherry Hill, NJ
Get the Most Energy Efficiency From Your Ceiling Fan
Do These Five Things When Your NJ Power Goes Out
How Do I Switch My Atlantic City Electric Provider?
How to Save Electricity & Survive BGS Rate Increase
Best Summer Maintenance Tips To Cut Your Electric Bills
How to Read Your New Jersey Electricity Bill
Three Tools to Cut Your NJ Energy Usage and Save
NJ Residential Customers See Higher BGS Rates
Is New Jersey Renewable Gas Worth It?
Get the Most Energy Efficiency From Your Ceiling Fan
Do These Five Things When Your NJ Power Goes Out
How Do I Switch My Atlantic City Electric Provider?
How to Save Electricity & Survive BGS Rate Increase
Best Summer Maintenance Tips To Cut Your Electric Bills
How to Read Your New Jersey Electricity Bill
Three Tools to Cut Your NJ Energy Usage and Save
NJ Residential Customers See Higher BGS Rates
Is New Jersey Renewable Gas Worth It?
New Jersey Energy Ratings Resources:
Your New Jersey Green Energy Requirements
10 Quick Energy Savings Tips
Atlantic City Energy Switching FAQ
Energy Choice In New Jersey
How We Score New Jersey Electricity Providers
How to Read Your New Jersey Electricity Suppliers Terms of Service
How to Switch New Jersey Electricity Suppliers
How to Switching Electricity Service from JCPL
New Jersey Electricity Cancellation Fees
New jersey Electricity Switching Rules
New Jersey Electricity Deregulation History
New Jersey Energy Statistics
PSEG Switching FAQ
Types Of Electricity Contracts In New-Jersey
Get a Low Atlantic City Energy Rate | Understanding Your ACE Bill
Get a Low JCPL Electricity Bill | Understanding Your-JCPL Bill
How do I read my PSEG electric bill?
What is the New Jersey Electricity Price to Compare
Your New Jersey Electricity Consumer Rights
High Bill? Here's what you can do
Why Use New Jersey Energy Ratings