Inspire Energy Customer Reviews

The best review categories for Inspire Energy are their customer service, with an average of 1.8 stars, and the order experience, with an average of 1.7 stars.

Reviews Overall

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Plans & Pricing

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Reviews by Star

Recent Good Review from Jessica Woods

New Jersey going green is great

I love my subscription with INSPIRE. I make too much money for government assistance with no children. So the stability and predictability of my bill being the same every month is great

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Jessica Woods from Highland Park, NJ on June 23rd, 2021

Most Recent 5 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

New Jersey going green is great

I love my subscription with INSPIRE. I make too much money for government assistance with no children. So the stability and predictability of my bill being the same every month is great

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Jessica Woods from Highland Park, NJ on June 23rd, 2021

Business bill SO MUCH lower!

I was skeptical that I would see much of a difference, but I was wrong. There is a huge difference in our bills now. It is unbelievable. GO FOR IT

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— EBAC from Vincentown, NJ on April 11th, 2021

Most Recent 4 Star Reviews

1 Customer Reviews Written Overall

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Account Management
Likely to recommend

Low electric bill.

I was skeptical at first and Atlantic Electric told me my first bill will be high and then I will see Inspire 12cent from the next month. I own an electric car and my last electric bill was 5 something dollars. Hope it stays this way and to be honest I am expecting 0 dollar bill this month

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Mark from Woodstown, NJ on May 12th, 2021

Most Recent 1 Star Reviews

16 Customer Reviews Written Overall

Read All 1 Star Reviews

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Scam!!!

FO NOT SIGN UP TO THIS!!! DEFINITELY NOT WORTH IT!!! THEY CHARGE WAY MORE THAN OWN ELECTRIC COMPANY!!!

Plans & Pricing
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Customer Service
Account Management
Likely to recommend

— Q M from Blackwood, NJ on September 1st, 2022

Scam!

They changed my carrier to them without my permission!

Plans & Pricing
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Customer Service
Account Management
Likely to recommend

— Stacy from Millville, NJ on August 24th, 2022

Stay away from Inspire. They will charge you almost double than PSEG.

I agreed with a flat bill. The flat bill went up after 2 months and was about $20/month higher than what PSEG would have charged. I figured is Ok since is flat billing and during summer will cost more. In July they start charging $0.24/KWH while PSEG would have been $0.13/KWH.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Marius from Roseland, NJ on August 7th, 2022

Highly unethical company-a huge rip-off

They offer a very low introductory monthly fee (regardless of usage) for the first couple of months and then a higher fixed monthly fee thereafter (again regardless of usage). They base this fee on an estimate of your average monthly usage after looking at your utility bill. I was aware that I was paying more than what my local utility was charging, but was willing to pay a little more for "clean" energy. The catch is that after a total of 12 months doing business with them, they switch you to an exorbitant metered KWH rate without any advance notice (NJ law apparently doesn't require them to tell you about this!). Shame on me for not staying on top of this! When I realized I was being charged an outrageous amount (3x the metered KWH rate charged by my local utility!), I got another nasty surprise: it takes a couple of billing cycles to get rid of them. This 2 month window alone cost me almost $650 over what my utility provider would've charged me! Don't fall for this bait and switch scam like I did!

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Likely to recommend

— AshamedIfell4it from Monroe Township, NJ on July 15th, 2022

It is a scam! Read the older reviews!

Members from Inspire show up at your door wearing Inspire golf shirts. Saying they can tell by looking at your electric bill if you are using fossil fuels primarily for your electric service. They say they just want to look at it and if it says basic generation service they can change it so its renewable energies. What they are not telling you it is they are changing your electric provider to Inspire Energy Holdings LLC.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Scammed Victim from Manasquan, NJ on January 19th, 2022

SHUT YOUR DOOR AND DONT TALK TO THEM

Was told my bill would be lower. That I can choose my supplier. Made my current electric company out to be cheating me because they didnt tell me I could choose a supplier and use clean energy.
My bill has skyrocketed. For 2 months it was 50 bucks but after that its been 250 to inspire each month. I am canceling this ASAP.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— RYAN T. from Port Monmouth, NJ on November 14th, 2021

Terrible company and liars

Salesperson promised to give 50 dollars Amex just to talk to him . He said no strings attached and thT will get my gift card whether I sign up or not .
I went ahead and signed up until I realized they are crooks and out to make money off vulnerable people .
When I called
To check on my 50 dollars they apologized for the Salesman inexperience and for telling me thT I would get the gift card regardless of signing up .
The lady on the phone hit me up with language like rules
and regulations bs and when I told her thT would
Write bad review she said to go ahead and do S she didnt care .
Customers beware of this company .

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Likely to recommend

— Ozzie from Jackson, NJ on October 22nd, 2021

Terrible, dont do it

They are liars and scammers. My elector bill skyrocketed because of them after a sales person told me they could help lower our bill absolutely awful

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Customer Service
Account Management
Likely to recommend

— Rg from Williamstown, NJ on September 18th, 2021

Super pushy - do not show them your bill

Inspire rep was incredibly pushy and kept coming back even though we told him no. All my neighbors have the same stories - do not show them your PSE&G bill (or whatever company supplies you now). They can use the codes on there to make the change without your consent.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— S S from Montclair, NJ on July 20th, 2021

Scumbags

I signed up for a monthly plan for $74.99 a month for 1 year signed contract first bill cam in was $132.25 geez guess that wasn't $74.99 called the customer service # and funny i got a women in Belize that couldnt answet my question asked to be transfered to a U.S rep and that took 15 minutes seems like she had some problems lol then the man came on i asked if he was from the U.S and guess what his answer was NOPE so guess that was a problem funny how things work when you are a world away he couldn't answer any questions either he wouldn't tell me where he was but god only know and hung up on me great customer service then called the customer service online not the one from the bill that you would think to call and finally got a U.S rep and here we go again she couldnt answer my questions either i asked her i have a contract for $74.99a month and she said yes i said y is my bill $132.25 she said i payed $6 to them this month for 30kWh i said oh i did where on the bill does it say that cause my bill says $132.25 for 370kWh and she said that was not right and i said oh so my bill and my bank account are wrong lol u kidding me and im sure u can guess what happened when i started asking more questions she hung up as well then i looked up the company to get more info and numbers and found out they have 1.6 stars out of 5 for service and 1.7 stars out of 5 for customer service and i thought that was high id give them .5 stars if i could but that isn't an option so 1 star it is PLEASE DO NOT USE THIS COMPANY hope people read the reviews before signing up and unfortunately know that this has happened i will never sign up with any other company for anything ever again hope you are proud of yourselfs