Inspire Energy Customer Reviews

The best review categories for Inspire Energy are their customer service, with an average of 2.3 stars, and their billing & account management system, with an average of 2.0 stars.

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Recent Good Review from Getting Greener Everyday

Great service

Had a great experience with the company really happy w/ my decision and the fact that my family and I are going green

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Likely to recommend

— Getting Greener Everyday from Piscataway, NJ on May 1st, 2023

Most Recent 5 Star Reviews

3 Customer Reviews Written Overall

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Likely to recommend

Great service

Had a great experience with the company really happy w/ my decision and the fact that my family and I are going green

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Likely to recommend

— Getting Greener Everyday from Piscataway, NJ on May 1st, 2023

New Jersey going green is great

I love my subscription with INSPIRE. I make too much money for government assistance with no children. So the stability and predictability of my bill being the same every month is great

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Likely to recommend

— Jessica Woods from Highland Park, NJ on June 23rd, 2021

Business bill SO MUCH lower!

I was skeptical that I would see much of a difference, but I was wrong. There is a huge difference in our bills now. It is unbelievable. GO FOR IT

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Likely to recommend

— EBAC from Vincentown, NJ on April 11th, 2021

Most Recent 4 Star Reviews

1 Customer Reviews Written Overall

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Likely to recommend

Low electric bill.

I was skeptical at first and Atlantic Electric told me my first bill will be high and then I will see Inspire 12cent from the next month. I own an electric car and my last electric bill was 5 something dollars. Hope it stays this way and to be honest I am expecting 0 dollar bill this month

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Likely to recommend

— Mark from Woodstown, NJ on May 12th, 2021

Most Recent 1 Star Reviews

18 Customer Reviews Written Overall

Read All 1 Star Reviews

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Likely to recommend

The ONLY good thing about Inspire Energy is they let me cancel easily.

A representative came to my door promising that my electricity bill would be reduced if I switched my electricity service to Inspire Energy. The door-to-door representative from Inspire Energy lied to me. My generation rate INCREASED by 50% after switching services.

I am a first-time homeowner, and at the time I didn't know how to read my electric bill. In NJ no matter who your provider is (PSE&G, JCP&L, or Atlantic City Electric) you are billed for service/delivery and generation. Both are based on your usage but both have separate rates. Inspire Energy, or any 3rd party generation service, is instead going to bill you for a generation but not service/delivery, which will stay with your provider and at this time can't be changed.

If you're reading this after a representative came to your door, call them back and ask them what your new GENERATION rate will be. If they give you the runaround just cancel your sign-up process.

If you're reading this after signing up and wondering why your bill is so high compare it to your old bill and see if your generation cost increased significantly.

You can cancel at any time, I just emailed them at help@inspirecleanenergy.com, didn't have to wait in line or actually talk to anyone and the CS representatives didn't give me much hassle. I also emailed JCP&L back and they implied they can also cancel 3rd party generation service as well.

Out of curiosity, I stayed with Inspire Energy for a few billing cycles after signing up thinking it was possible the JCP&L rates would increase over Inspire's. That never happened. JCP&L's rates did fluctuate but not very much. Insprie's was consistent, but it was consistently much more expensive than JCP&L's rates.

I'm all for going with 100% renewable clean energy, but this company practices deceptive marketing. There are other 100% renewable energy providers that are much more ethical. I would advise everyone to stay away from them.

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Likely to recommend

— Rusty Shackleford from Pemberton, NJ on June 11th, 2023

An absolute scam - DO NOT sign up or cancel NOW!

I just started living on my own at an apartment complex in Sept 2022. I am young and nave. The inspire door to door people were personable and tricked me into believing them. They seem legit with all the forms and whatever. In January of 2023 when it started, my utility bill jumped up $100. I cancelled it immediately and still have to pay since it's a "slow cancellation process". I complained again since now its $110 and waiting to hear back. They stole $210 already. I don't believe that they will cancel and I will be stuck paying $100 extra every month.

These people are evil. They take advantage of the inexperienced. It's a cruel world and Inspire makes it worse.

Cancel IMMEDIATELY! Its a SCAM!!

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Likely to recommend

— Lia from New Brunswick, NJ on January 20th, 2023

Scam!!!

FO NOT SIGN UP TO THIS!!! DEFINITELY NOT WORTH IT!!! THEY CHARGE WAY MORE THAN OWN ELECTRIC COMPANY!!!

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Likely to recommend

— Q M from Blackwood, NJ on September 1st, 2022

Scam!

They changed my carrier to them without my permission!

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— Stacy from Millville, NJ on August 24th, 2022

Stay away from Inspire. They will charge you almost double than PSEG.

I agreed with a flat bill. The flat bill went up after 2 months and was about $20/month higher than what PSEG would have charged. I figured is Ok since is flat billing and during summer will cost more. In July they start charging $0.24/KWH while PSEG would have been $0.13/KWH.

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Likely to recommend

— Marius from Roseland, NJ on August 7th, 2022

Highly unethical company-a huge rip-off

They offer a very low introductory monthly fee (regardless of usage) for the first couple of months and then a higher fixed monthly fee thereafter (again regardless of usage). They base this fee on an estimate of your average monthly usage after looking at your utility bill. I was aware that I was paying more than what my local utility was charging, but was willing to pay a little more for "clean" energy. The catch is that after a total of 12 months doing business with them, they switch you to an exorbitant metered KWH rate without any advance notice (NJ law apparently doesn't require them to tell you about this!). Shame on me for not staying on top of this! When I realized I was being charged an outrageous amount (3x the metered KWH rate charged by my local utility!), I got another nasty surprise: it takes a couple of billing cycles to get rid of them. This 2 month window alone cost me almost $650 over what my utility provider would've charged me! Don't fall for this bait and switch scam like I did!

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Likely to recommend

— AshamedIfell4it from Monroe Township, NJ on July 15th, 2022

It is a scam! Read the older reviews!

Members from Inspire show up at your door wearing Inspire golf shirts. Saying they can tell by looking at your electric bill if you are using fossil fuels primarily for your electric service. They say they just want to look at it and if it says basic generation service they can change it so its renewable energies. What they are not telling you it is they are changing your electric provider to Inspire Energy Holdings LLC.

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Likely to recommend

— Scammed Victim from Manasquan, NJ on January 19th, 2022

SHUT YOUR DOOR AND DONT TALK TO THEM

Was told my bill would be lower. That I can choose my supplier. Made my current electric company out to be cheating me because they didnt tell me I could choose a supplier and use clean energy.
My bill has skyrocketed. For 2 months it was 50 bucks but after that its been 250 to inspire each month. I am canceling this ASAP.

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Likely to recommend

— RYAN T. from Port Monmouth, NJ on November 14th, 2021

Terrible company and liars

Salesperson promised to give 50 dollars Amex just to talk to him . He said no strings attached and thT will get my gift card whether I sign up or not .
I went ahead and signed up until I realized they are crooks and out to make money off vulnerable people .
When I called
To check on my 50 dollars they apologized for the Salesman inexperience and for telling me thT I would get the gift card regardless of signing up .
The lady on the phone hit me up with language like rules
and regulations bs and when I told her thT would
Write bad review she said to go ahead and do S she didnt care .
Customers beware of this company .