The best review categories for NRG Home are their plans and pricing, with an average of 2.0 stars, and the order experience, with an average of 2.0 stars.
Recent Good Review from only1battman
Very easy to setup
| It was very easy to switch my provider to NRG | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Only1battman
from
Newfoundland, NJ
on
April 12th, 2024
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Very easy to setup
| It was very easy to switch my provider to NRG | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Only1battman
from
Newfoundland, NJ
on
April 12th, 2024
Most Recent 1 Star Reviews
3 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Disappointing experience.
| They have their agents roaming at market places where they could find potential customer. They lure you with free coupons but when asked about the generosity and hidden policies they fail to answer. The rates are more than double of what we were paying before switching to nrg gas/electricity supply. We now regret our decision and switching back to our old supplier. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Extremely High Supply Charges
from
Piscataway, NJ
on
February 15th, 2026
NRG-Worst Energy Company in NJ
| I was marketed by a person in Walmart for the better pricing. But that plans works only first 3 months later I should call them and remind every 3 months which I didnt do and they just only one email(overlooked) as reminder and they kept charging me flexible pay and I lost around $300 thru billing gradual increase every month. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
NRG-Worst Energy Company In NJ
from
Monmouth Junction, NJ
on
August 30th, 2024
Terrible
| My bill triple by using them. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Daniel Gallagher
from
High Bridge, NJ
on
August 15th, 2023
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