Recent Good Reviews


Great Electricity Providers in New Jersey (62 reviews)

These people love their electric provider. Maybe you will too!



Excellent Customer Service

(5 / 5)

  Customer Service Rep John Neesham is very professional in handling client concern's about their account. John is knowledgeable about products offered.

Mjp
February 4th, 2025

American Power & Gas Logo

American Power & Gas


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Worst to Best!

(5 / 5)

  I recently split up with my wife and she has our 2 boys living with her. I pay the bills and of course the electric, this end of season as far as work was horrible so I fell behind...bad. It's the middle of January, my son and my ex have the flu, and the Electric gets Shut Off! I just paid the rent last week and am broke, so I read the website that says call immediately and Speak to an Agent. I call not knowing how I'm gona do this and this (Not So)gentleman answers and proceeds to tell me Every Single Thing I Should have done...but Will Not Help Me. I all but BEGGED this guy and he says "If you called yesterday before it was shut off I coulda helped you. I can't do ANYTHING that'll be 1200 to get it turned on. I politely request a supervisor and he gets huffy. Comes back on after 5 min n says We'll call u right back.....25 minutes go by, they're in a cold place with the flu and I'm pissed! I call back ready for a fight and the most Pleasent, Cheerful, and Helpful voice says " HI my name is Jackie how may I help you"....SHE WAS A MIRACLE!! Polite, Extremely Reassuring, Works you through everything, and GOT MY SERVICE ON IN 1 HOUR!! I Don't write these cuz I know as well as the Entire World most of them are fake but on my soul This Incredible Woman Reassuredmy faith in ppl just a lil bit more!! Your Blessed to have this Wonderful Person working With You!!! Thank you again Jackie!!! You saved us!

Saved !!!!
January 27th, 2025

Atlantic City Electric Logo

Atlantic City Electric


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Jorge

(5 / 5)

  Great, I am sorry I got trick and by accident they make me change !

Jorge Gallardo
January 9th, 2025

Thanks Jorge! We're glad that you're enjoying your experience with Direct Energy. Thank you for taking the time to share your feedback with others.

Direct Energy Responds February 3rd, 2025
Direct Energy Logo

Direct Energy


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