Charge/Fee Reviews

“  I signed up with them through a salesman who came by my house as I had had enough of the previous provider. Although he was quite thorough in explaining the services and charges, he did forget to mention some terms and conditions which weren't mentioned on the contract. It would have been better if they were transparent about their policies regarding cancellation and renewal. However, I'm satisfied with their pricing and have no complains about it. ”

“  I have used TriEagle for several years now and have no complaints.They send weekly emails with usage and trends compared against local weather, and they also provide plenty of other interesting usage data on their website. I have been a few days late paying my bill a time or two and have never been charged a penalty. The rates are very competitive, especially for consumers with a "lower than average" usage since they don't add more charges and fees if you fall below a minimum usage. They also pass along discounts and coupons for things like LED bulbs and smart thermostats. The only warning is to be sure you either renew or cancel at the end of your term, as the month-to-month plan they roll you into is much higher than average. They send plenty of reminders both via email and snail mail before this happens though. ”

“  Decent rates, no hidden fees. I pay less when I use less power. I can pay with credit card with no added fee. Happy with their website. So far, so good. ”

“  Have been a customer I think for three years; small company out of the Woodlands Texas; if you call they give the person by name who handles a function not an extension. Straight Forward and simple. They are the cheapest in Houston at .084/kilowatt hour but renewal this month just jumped to .093/kilowatt hour. All the others have minimums or other catch tricks. Even with distribution fees. I own an open 3,100 sq. ft. house with 11-12 foot ceilings and my bill was just $141 for June with temps in the mid 90's. House is set at constant 75 degrees 24/7; not adjusted.... Go TriEagle !! ”

“  I been with 7 different Energy Providers in the past 10 years and TriEagle has been my favorite. All a customer sees on the bill is 3 line items...the $4.95 service charge, the kilowatt rate multiplied by usage, and about 10 cents of tax! There are no metering fees, passthru charges, hurricane recovery fees, or other strange fees I have experienced with other Companies. I research my power providers at PowertoChoose.org when my contract is about to expire. TriEagle was not listed as the cheapest (based on the 1000 kw rates posted), in fact there are 15 other Companies that have a lower 1000 kwh rate. I rarely use 1000 kwh ( according to the PUC, the average Texan has a monthly usage is 900 kWh) Many other power providers penalize those who use less than 1000 kWh, but TriEagle just charges a $4.95 to everyone, despite the usage and thus their 500 kWh rate is one of the lowest. Do your research people and check the FACTS LABEL of all of the providers you considering. ”