Reviews Overview
The best review categories for Verde Energy are their plans and pricing, rated at 1.8 out of 5, and the order experience, rated at 1.8 of 5.
The best review categories for Verde Energy are their plans and pricing, rated at 1.8 out of 5, and the order experience, rated at 1.8 of 5.
Recent Good Review from VERDE ENERGY
EXCELENT SERVICE
| Customer service is great when you call your questions are answered quick and they are very respectful. I can recommend them. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
VERDE ENERGY
from
Burlington, NJ
on
September 4th, 2019
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
EXCELENT SERVICE
| Customer service is great when you call your questions are answered quick and they are very respectful. I can recommend them. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
VERDE ENERGY
from
Burlington, NJ
on
September 4th, 2019
Most Recent 1 Star Reviews
4 Customer Reviews Written Overall
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| Customer Service | |
| Account Management | |
| Likely to recommend |
Huge Rip off.
| I was charged in December 465.00. supply charge in January the supply charge went up to 765.00. This was not for usage just as third party supplier. It was for a beach house which had no one staying at it during these months and all electric turned off | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Eugenia Hosbach
from
Allendale, NJ
on
January 22nd, 2021
Never got my $50 Promo offer.
| Verde never sent my $50 Promo offer so I switched service. Rates were HIGHER than PSE&G rates. Now Verde says since I switched, I no longer am eligible for $50 Promo. Promo says I get $50 after first month of service with copy of my bill. I honored this agreement but VERDE doesn't. BEWARE! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sad George.
from
Woodcliff Lake, NJ
on
November 2nd, 2020
Scama Verde
| Telemarketer called me to tell me I was entitled to a $100 rebate due to a recent overage charge from my current provider. Long story short, the rebate is no more than a piece of bait to get customers to switch to them. From what I have researched they are not a very reliable and trustworthy energy company. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mr. Schep
from
Wyckoff, NJ
on
October 22nd, 2019
Total liars on the phone call
| Received a call from a sales rep that I could barely understand. He went through the switch options and constantly had to get his manager on the phone. I must have asked him 10 times if he worked for PSE&G my normal gas and electric company and he continually said "yes". After continuing and answering their questions I was at the same time checking them out on the internet. Did not like what I saw so I told them that I was not interested in their service and was going to hang up the phone. They tried to stop me but I said, no thank you and good-by. A few weeks later I receive 2 Welcome to the Verde Energy Family letters thanking me for signing up with Verde Energy...HUH??!?!?#?#??! I played along with them on the phone originally because I could tell that I was being scammed by a slick rep that thought he was smarter than me...uhhh sorry buddy but I just told your company that you should be fired. So they are cancelling everything but told me if I do receive any charges because of course they already requested the necessary changes from PSE&G that they would reimburse me with a gift card to cover the cost. Really!?!? How about you just make sure that I don't get charged in any way. At least they want to make good on that but will believe it when I see it. Do yourself a favor and don't take the call. I will say that their customer service rep was good and then I spoke with another person that said she would follow up with me next week about the cancellations so apparently they do take that seriously. But they might want to actually train their sales reps to be honest when answering a prospective customer's questions. After reading more reviews about their bait and switch tactics, I am glad that I am smart enough to have investigated them online while on the call. Good riddance to them and their sales rep or what I would more accurately call a lying SOB. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Slick Reps
from
Emerson, NJ
on
October 18th, 2019
Recommended Natural Gas Plans
6 Month Fixed
6 Month Fixed Rate
6 mo Fixed
$0.499 / therm
Rate:
$0.499 per therm
Rate Type:
Fixed Rate
Term Length:
6 months
Early Termination Fee:
$15 per month remaining
Monthly Recurring Charge:
$0.00
Important Documents:
Info
12 Month Fixed
12 Month Fixed Rate
12 Month Home Natural Gas Plan
$0.699 / therm
Rate:
$0.699 per therm
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$150
Monthly Recurring Charge:
$0.00
Important Documents:
Info
24 Month Fixed
24 Month Fixed Rate
SureLock 24
$0.619 / therm
Rate:
$0.619 per therm
Rate Type:
Fixed Rate
Term Length:
24 months
Early Termination Fee:
$200.00
Monthly Recurring Charge:
$0.00
Important Documents:
Info
