Reviews Overview
The best review categories for CleanSky Energy are their customer service, rated at 1.5 out of 5, and their plans and pricing, rated at 1.0 of 5.
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Most Recent 1 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Completely ripoff
Being told by a salesperson knocking on my door saying he's from PSE&G and hell knows how did I end up enrolled into this company! I used to pay 12 cents/kwh, and they charge 19.99 cents/kwh on the contract. BUT, they actually charged me 21cents/kwh on the bill, and my bill almost doubled ever since. This price is nowhere close to being competitive to other providers as they claim on the website and by the sales.

And if you want to cancel, sorry, we gonna charge you another $50!!!

Completely rip off!!!! Stay away!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Hester from Vauxhall, NJ on February 4th, 2021
Hi Hester, we are very concerned to hear about your experience and can assure you that this is not a standard business practice of CleanSky Energy. We strive to offer all customers competitive fixed-rate plans that would best benefit their financial needs. Please email your account and contact information to us at customercare@cleanskyenergy.com. We would love the opportunity to at least review your account and try to make this right. Were always here to help and look forward to hearing back from you, have an awesome Friday!
— CleanSky Energy
Unethical and scam
I would stay away from this company. Unethical and scam. They called me and tricked me into subscribing to their service by first falsifying the fact that there was a mistake in my bill, that they had enrolled me in a commercial billing plan instead of residential and I was being charged an incorrect rate and that I am eligible for a refund and that they are rectifying their mistake. The agent introduced himself as someone from New Jersey Gas supply. At first I didn't realize they were not my current supplier. I asked the agent several times that is this about changing my current gas/electricity supplier. He declined. He responded rudely as if he was doing a favor and in return I was questioning too much. He was explaining all the savings and how much extra I paid due to their mistake. Upon asking again he said he is not changing my supplier just correcting their mistake in my billing. He took my details and I got suspicious when he asked me for PoD number and so I asked him again whether this will change my supplier and in the end he said yes this will. He revealed the new supplier as CleanSky energy. I asked him to immediately revert the change. He transferred the call to his supervisor. His supervisor was explaining me the paper work to cancel the subscription. This is not done. This is unethical. You cannot trick someone to subscribe to your service by falsifying. I will never subscribe to your service even if you provide it for free.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Saurabh Shah from Jersey City, NJ on November 18th, 2020
Hi Saurabh Shah. Customer service is important to us and we regret that your experience has been unfavorable. This is not at all the type of customer experience that we would want you or anyone to have. We would like to apologize for this inconvenience. When time permits, please email your account and contact info to us at customercare@cleanskyenergy.com, so we can further investigate what took place. We look forward to hearing from you.
— CleanSky Energy



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