The best review categories for IDT Energy are their plans and pricing, with an average of 2.7 stars, and the order experience, with an average of 2.3 stars.
Recent Good Review from Jay
IDT Energy
The sales rep was very pleasant! He explained everything really well & definitely been saying money ever since 7 months in. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Jay
from
Hackensack, NJ
on
September 27th, 2020
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
IDT Energy
The sales rep was very pleasant! He explained everything really well & definitely been saying money ever since 7 months in. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Jay
from
Hackensack, NJ
on
September 27th, 2020
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
AWFUL
Overpriced. Horrible customer service - agents won't escalate to a supervisor when you request, but instead argue with you. Difficult to get in touch with. Sleazy door-to-door sales people - RUN AWAY AND DO NOT ENGAGE. If I could rate every category with zero stars, I would. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
AWFUL
from
North Bergen, NJ
on
July 1st, 2022
Horrible company Scam!!!!
Beware of this company they will charge for no services provided on their behalf. You will end up paying double in everything!!! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Celeste Carvalho
from
Newark, NJ
on
January 15th, 2021
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