Billing Reviews

“  Stream has excellent rates and allows you to lock the rates in. Energy rates like every other commodity fluctuate in price. If you are not on a contract you will be subject to prices that fluctuate based on market conditions. If you are paying your bill on time there should not be a need to call customer service. Most issues can be handled online which helps reduce cost got the company and the customer. If you have a low rate locked in and your bill is high it's because of usage or usage that was reported. That has nothing to do with the Eletricity company no matter who you have. Educate yourself on how your bill is comprised and what entities are responsible for each area of your billing. ”

“  I've had Green Mountain for three years now and it's been great. Can't complain. They're the only company I can find that only does renewable energy and also offsets all of their carbon emission from their operations. Haven't had any issues with billing. It's been about the same price. ”

“  I have used several providers since the beginning of Deregulation in Texas, this company has always been just as competitive and unlike many other companies, they actually breakdown the Energy and Transmission charges. To some it may seem like a "hidden fee" but other companies just bundle it all up, I like that I can see the two seperate charges. Once I was charged a $7.95 "monthly service fee" for usage less than 1,000 kwh, because my billing dates were not a full month, their customer service representative was happy to waive that fee. Our contract is expiring soon and we will be signing up again, hopefully for a longer term as we have been extremely pleased. ”