Updated: April 2026
The best review categories for Constellation are the order experience, with an average of 5.0 stars, and their customer service, with an average of 5.0 stars.
Review from Bobby Blackman
Two bills in one month
| Paid my August bill and then 10 days later got another August bill. I called Texas direct and was told that I didn't have account with them anymore and they wonder if I had even electricity anymore. CRAZY!! I been with Startex for more than two and a half years. Even got a new one year plan now. Had to call 3 times to get straightened up with a specialist . Was told my service was stopped by computer mistakes and it would take more than 2 weeks to correct. CRAZY!! Still waiting on my September bill. Hope I don't get some crazy amount. I've always paid my bills before they are due when they arrived in the mail. | |||
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—
Bobby Blackman
from
Stafford, TX
on
May 30th, 2018
We are so sorry to hear about your negative experience. Give us a call at 1-866-917-8271 so we can be sure to solve this issue.
— Constellation
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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Vanishing competition.
| I've been with consolation energy for years now. At first they were better priced than PSE&G, then they became even floating around the same price. Now in January 2024 price to compare, I paid $140 if I were with PSE&g it would have been $70 for natural gas. | |||
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—
Fed Up
from
Trenton, NJ
on
February 21st, 2025
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