Clearview Energy Customer Reviews (May 2025 Update)

Updated: May 2025

The best review categories for Clearview Energy are , with an average of 0.0 stars, and , with an average of 0.0 stars.

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Review from MK

NO customer service!!

We've had Clearview for a year, because they had a competitive rate and offered 100% renewable with no fees. I was interested in renewing for a year but unbelievably, they cannot seem to make it happen. I tried 3 times to login to my account online. The site didn't recognize my password even though it's correct. I clicked "forgot my password" each time but never got an email to reset. I tried calling customer service. Both times it said there was a 2 min wait, but after 15 min I hung up. I sent an email to customer service saying I just wanted to sign up for more service, but if I couldn't get a response, I would choose an alternative. Guess what I got -- yup, nothing. If they could provide even a hint of service I'd stay, but now I'm concerned that if this is how they respond to requests for business, I'll never get help if I actually have a problem.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— MK from Ridgefield, CT on December 5th, 2017

Most Recent 1 Star Reviews

3 Customer Reviews Written Overall

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Customer Service
Account Management
Likely to recommend

Crooks

Clearview Energy are nothing but con artists. Hooked me in with a low rate and then after my contract was up proceeded to charge me .16 KWH as opposed to .093. Almost double the going rate . I feel as though I've been violated as I was unaware of the gross overcharge for many months .

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Order Experience
Customer Service
Account Management
Likely to recommend

— Irwin A from Oakhurst, NJ on August 2nd, 2021

Dishonest and Shameful

I signed up for their residential gas service due to advertised low rates. after couple of months i have noticed I've been charged higher rates. i called them and they told me without a shame that every charge have a surcharge of $10. this charge effectively exceeded PSE&G rates and clearly was not the deal i was hoping for. I have told them i was deceived by their false advertisement and like to disconnect. For such they charged me $50 early termination fee.
This is a dishonest and shameful practice and have to be stooped

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Barak from Fair Lawn, NJ on May 4th, 2019

Bait and switch!

Clearview gets you to switch with their low-rate contract term. However, they give you NO NOTICE of what the variable rate will be when that contract expires. After my Clearview contract expired, my rate skyrocketed from $0.1109 to $0.2009 per kWh - that's an 81% increase! And the "price to compare" from PSE&G was only $0.1261 for that period. Clearview's variable rate is larcenous, plain and simple! Don't get caught!