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I was skeptical at first and Atlantic Electric told me my first bill will be high and then I will see Inspire 12cent from the next month. I own an electric car and my last electric bill was 5 something dollars. Hope it stays this way and to be honest I am expecting 0 dollar bill this month

It was easy to enroll in the energy choice plan

Good

Impossible to reach someone by phone. I tried three times and hung-up after a 30 minute or more wait each time.

What a pleasure to deal with Atlantic City Electric. From the intake agent, to response time, to the very professional team they placed in the field. Best experience with a utility company yet.

I've been an Inspire customer since 2016. I live in NJ. The sales rep wasn't pushy or deceptive. Everything was fine until I received my October 2023 bill, which was twice my previous bill ($440). I felt there had to be some kind of mistake, perhaps because a new meter had been installed.

I called Atlantic City Electric, who sends the bills, and they said the increase came from Inspire and that Inspire was charging me 25 cents per kwh, twice what Atlantic City charges. I called Inspire and got a very pleasant Brazilian rep who said something about a change to my plan and that they were going to start notifying NJ customers by email when their plans changed. I felt this was a scam, or maybe he was covering up an internal mistake. Anyway, he gave me a 12-month fixed rate of $94 a month and a contract, and made sure I knew I could cancel at any time with no penalty, and refunded me my money from last month plus some incentives. So I'm getting back over $250.

I plan to cancel them at the end of the 12 months as this all feels odd, but I'll take advantage of the 12-month discount. Even if it was a mistake, just say "we made a mistake." Since my Nov bill went back to normal before I called, I think it was just a mistake but I'll be watching closely especially after reading about others' experiences.

Everyone complaining about how they raise your fixed price. Everything you need to know is all given to you if you read the fine print. So as long as you read everything you can make the choice that if your fixed rate goes up is it worth the gift card money. Ppl on here crying because they didn't read the fine print then act like they got scammed. No, you're just a moron who doesn't read what they sign. Never understood ppl who sign up for things without reading their contract smh. I did this witb Atlantic city electric. My bill didn't even go up at all. With their help I pay nothing every month and then settle up every September for the months I went over my fixed rate and it's usually around 100. So I pay 100 per year for my electric and got the 200 dollar gift card because I was already a customer for over 3 years at that point. I still have the gift card with like 35 dollars that I haven't used. If you do it right and actually read everything it can be beneficial to some and not beneficial to others.

It was quick and easy to do.