Our Grading of Public Power
Customer Reviews of Public Power
Most Recent Public Power Reviews
Best price by far of any choice, easy to order, 2 year term, never any issues — DR from Wassaic NY
Satisfied with the rate. — JOANN from Southington CT
I had a billing issue early on which was resolved by one of the customer service representatives (Andre) in a polite and timely manor. It was pleasure to get an issue resolved timely. — Satified Customer from Naugatuck CT
4-5 Star Reviews: 13 (39%)
Best price by far of any choice, easy to order, 2 year term, never any issues
3-4 Star Reviews: 5 (15%)
Satisfied with the rate.
2-3 Star Reviews: 1 (3%)
Two weeks or so after enrolling in your program, I received an e-mail telling me I owed 139 on my account. At first I thought this to be a scam until I called customer service and was told the $139 was a sign-up fee which, the representative told me, was listed on the company website. Had I seen this listing, I wouldn't have chosen your company since the fee added to the per kw/h would have exceeded most, if not all of the other power providers cost in my area. The representative was kind enough to rescind the contract, and I apologize for not seeing the added fee in the sign-up. Thanks for your help
1-2 Star Reviews: 17 (52%)
I was overcharged, did not receive my refund check. Its been over 6 weeks. I called multiple times spoke with multiple people. Not a single thing was solved with loose answers that beat around the question ! Supervisor was in a very long call and could not speak. SURPRISE! Absolutely pathetic.
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Where can I order Public Power natural gas?
Public Power has natural gas plans in New York
What do customers think about Public Power?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Public Power customer review is 2.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
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