About Energy Plus

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NJ BPU#:

Founded in 2007 in New York, Energy Plus is a retail electricity and natural gas company that operates in New York, Massachusetts, New Jersey, Pennsylvania, Maryland, Connecticut, Illinois, Ohio and Texas. Energy Plus services approximately 180,000 customers across 7 states. In September of 2011 Energy Plus was purchased by NRG, who has also recently purchased large retail electricity companies Reliant and Green Mountain Energy, both located in Texas.

New Jersey based NRG, one of the largest energy conglomerates in the United States. NRG operates more than 25,000 megawatts of energy generation capacity, including nuclear, wind, solar, natural gas and coal assets.



New Jersey Energy Ratings Score:


( 1 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Energy Plus Customer Engagement

4   Reviews

  Replies

Response Rate:
0.00 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Energy Plus


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4 Reviews and Replies for Energy Plus


Beware & watch monthly! Bait & switch tactics.

(1.2 / 5)

  We joined Energy Plus who promised lower costs. Initially that was true. The low rate changed to one of the highest rates out there. To give an actual example, Atlantic City Electric supply rate was 10.74 and Energy Plus went up to 16.45 on my bill! hat is almost 6 cents more per KWH. (5.71 per kwh to be exact). Of course, when I finally noticed it and called Energy Plus, they offered some type of refund, then a supervisor called and left me a message, but too late. I want to deal with a company that is ethical and competitive rate without having to get gouged, surprised, and then the company tries to keep you as a customer after they gouged you. NO thank you!

Jo
April 23rd, 2018

Billing and Account Management
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WORST COMPANY EVER

(0 / 5)

  THIS IS THE WORST COMPANY EVER AND NEVER AGAIN WILL I OBTAIN THEIR SERVICES. I SHOULD HAVE NEVER SWITCHED MY GAS COMPANY. THEY GIVE YOU WRONG INFORMATION EVERY DAMM TIME OR THEY DONT TELL YOU HOW IT WORKS HOW YOU GET BILLED FROM BOTH THEIR SERVICES AS WELL AS THE GAS COMPANY ITSELF!!! WTH IS THE POINT OF SWITCHING AND SAVING THEN!! & AFTER I CANCELLED MY SERVICE THEY STILL HAVE THE NERVE TO BILL ME!!! NO RECOMMENDATION WHAT SO EVER!!

JACKIE
April 15th, 2015

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Don't sign up!

(1 / 5)

  This company deceptively passed on my contract to a company called Everything Energy. Afterwards, I was charge with a bill that was almost double what it should of been! I took the offer to switch my electric from an offer I found that was associated with United. Please beware and don't sign up!

Sherri
August 23rd, 2014

Billing and Account Management
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I know they sounded convincing!

(0 / 5)

  But if you sign up with this company you might as well throw you wallet out the window!

Tony
June 28th, 2012

Billing and Account Management
Customer Service
How likely are you to recommend
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