Just Energy was founded in 1997 in Canada and has grown into a massive energy conglomerate that service more than 1.8 million customers in North America. They also have the distinction of being the largest competitive green energy retailer in North America.
Just Energy is part of a group of companies that offer natural gas in Ontario, Manitoba, Alberta, Quebec, British Columbia, New York, Illinois, Indiana, Michigan, Ohio, and California, and electricity in Ontario, Alberta, New York, Massachusetts and Texas.
Just Energy has also expressed plans for launching retail service in Pennsylvania, New Jersey, Connecticut, Maryland, D.C., Rhode Island, Georgia and Delaware.
“ Signed on with US Energy Savings, with a fixed rate, and the first bill was wonderful, much lower than my previous provider. The next bill wasn't recognized, because it now said Just Energy, so I put it in my junk mail pile. When my lights were disconnected, I learned that Just Energy WAS my electric provider. I saw bills that increased monthly from $300 to $400 to $500 to $600, and cancelled. My final bill with the cancellation is now over $1200--over $800 of that is the cancellation fee. I am a single woman on partial hours and I just feel ROBBED by Just Energy. ”
“ I have been with Just Energy since May 2009 - I have found them cooperative and pleasant. They explained to me my alternatives. They have unfortunately been blamed for "Ercot" charges. They offer a bundled rate - their contract is very fair. I have read it. Those that complain do not realize how much the would be paying with their old supplier. In the words of Ron White "You can't fix stupid." ”
“ I pray they go out of business so that I can get out of this contract. They held my bill in June and July 2009, a couple of the hottest months in Texas and I have to pay a total of $1500 in electrictiy bills. PUCTX writes to ask them for a deferred billing plan but I will be charged late fees because they held my bills!Also, they are now one of the more expensive providers. PUCTX as usual is very unhelpful and is not about consumer protection. I pray JustEnergy/USEnergy goes out of business so I can choose a provider at a better rate. Of course, with them charging nearly 8 cents more per kwh, they can afford to stay in business longer than most. ”
“ I have Found that Just energy has great customer service and there energy consultants have a wealth knowledge of the cost of energy cost today. ”
“ The longer the protection in this economy the better. ”
“ I pray I could get out of my contract. The Regional distributor in McAllen TX lie to me giving me a rate and not telling me about the other charges so it made the bill more expensive. That's how he gets his customers and at the end we pay more. Don't be fooled!!!!!!!!! ”
“ We been with Just Energy for over 5 months we already seen the difference as far as the amount that we pay versus our former provider TXU, excellent customer service, We love our 5 yr. price protection. ”
“ I have been with U.S. Energy for only a few months. I found the experience to be very straight forward, no games, with honest people and logical policies. Their information and sales plan centers on long term contracts that provide a security hedge against rising electricity prices - a given? ”
“ I have been with U.S. Energy for only a few months. I found the experience to be very straight forward, no games, with honest people and logical policies. Their information and sales plan centers on long term contracts that provide a security hedge against rising electricity prices - a given? ”
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