“ Got a confirmation I could be added as a customer but no followup email. You have no online customer portal. No one replied to calls or email. Absolutely no trust if I were to use your service. To that, you have 0 reliability to reply to questions, 0 ease in contacting, and absolutely no clue how to interact with potential customers. ”
“ Rates hiked up and i have no ability to contact phone #'s on my bill and internet lookup are all discontinued ”
“ did not give me the rate they said , lied to me several times. look else where unless you want to pay triple. ”
“ After they called I read all the 1-2 star reviews 47%. When they called back I told them I wasnt interested based on the reviews, told them not to call back and hung up. They immediately called back. I told them they are now harassing me and Id report them to the Atty General. We will see if that stops the phone calls. ”
“ Bait and switch...Maro Burrowghs will call and be very rude and demand a call back. Say they can save you money....beware. ”
“ I have multiple accounts and they talked my wife into signing up, no cancellation fee, no sign up fee just great savings. Yeah, for the first month, then their rates go way up. Call them to cancel (If you can get through) and they give you a lower rate for a month, then right back up. I cancelled 2 months ago on one of my accounts, and they promised it would have to go through on billing cycle to get cancelled. Here I am on the second cycle and still being charged their rate. I tried calling for days, and they said leave a message and they would call back. Never called back. Last time I called their mailbox was full and I couldn't leave a message. Finally, yesterday, my wife called PPL told them the story and they said it would take 3 days to cancel. I called today and wonder of wonders, I got someone. They told me they could lower my rate, and I said NO. I want out. Again, "It will take a cycle for it to be cancelled" If not cancelled the BBB will be hearing from me. ”
“ This is a shady company. My main issue with AP&G is with the predatory practices that they use on indeed. For months everytime after applying for a job I get a pop up ad for AP&G. I always click not interested or do not show again, but it still always pops up. Whats more annoying is when I exit the add, I'm forced to restart my search for the beginning. ”
“
Signs you may be signing up with an electric company that is going to scam you.
Sign #1: Company is from Florida
Sign #2: Companies CEO is on Linkedin wearing a silk shirt with the top three buttons undone.
Sign #3: CEO is only a High School graduate.
Sign #4: On Linkedin the only people they are hiring is Telemarketing people. ”
“ What this company is doing is criminal. Rising the price out of nowhere to from 7c to 12c with out notice or concern for their costumers, This should not be allowed. my bill when from 150 to 500 overnight. All they are doing is tricking people into their contracts hopping they forget and once they do they slap you with a terrible price. I thought I could trust this company. Same on me. currently I owe $56 dollars for six day of service. ”
“ They will contact you daily, three and four times a day to get you to stay with him. I have told them no over and over. The rates are ridiculous and their Matrix is outdated. Cheaper to stick with the current utility company and use their fixed rate vs paying a third party. ”
“ I canceled my account after being lied to and they keep calling Duke and signing me up again without my permission!!! They have taken control of my account WITHOUT MY PERMISSION!!!!!!!!!!!!!!!!!!!!! THIS COMPANY IS TO BE AVOIDED AT ALL COST!!! I have reported them to the Ohio Attorney General Office and will not stop until they are fully investigated!!! ”
“ Charging almost 400% higher rate than the utility company rate. Complete scammers. Class action lawsuit should be brought up against this company. Most of the reviewers here at least look at their bill. Most people don't have time to review their bill every month and are paying horrible rates and don't even know it. They have no clue that the Company increases its rates to almost 400% the going rate. Who ever runs this company must be a billionaire by stealing customer's money. ”
“ They called me. I said no. They switched me anyway. Charged me twice the rate as ppl, and now i can't get anyone to answer. ”
“ When they pitch their service to you, they would tell you how great their company was, and how cheap they supply would cost you, in addition they would also lure you with rebate. Later they would increase the rate charge ridiculously. Do not be fooled ”
“ they keep calling every week or two. we go through the same thing about i have no interest in this company and am not going to switch to them and ask them to take me off the calling list. which after you get angry they agree to not call anymore. a week or two later another idiot from this company calls again. and the circus starts all over again. its plain harassment. so everyone who reads these reviews please make a complaint to the PUC so we can get these people to stop calling us!!!!!!!!!!!!!!!!!!!!!!! ”
“ I used the Ohio Apples to Apples website to find a new gas supplier. APG was listed as giving a variable rate starting at $2.49 per MCF. Now I've signed up with other gas suppliers with variable rates and they would vary around 30% month to month. Not this company. The second month they raised it to $6.99 per MCF. That's over a 150% increase! I feel that this company teases you with that starting rate then jacks it up hoping no one will notice. Needless to say, I switched to a different company immediately. Shame on you American Power & Gas of Ohio. ”
“ The first month is under what you would pay another company or what you are paying now. Next month it jumps up double. ”
“ Worst Company Ever started with 2.99% 1 month later jumped to 6.99% ”
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