The best review categories for CleanSky Energy are the order experience, with an average of 1.8 stars, and their customer service, with an average of 1.8 stars.

Review from Ron Yaniak

Rons review
It was easy to enroll in the energy choice plan
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Ron Yaniak from Tuckerton, NJ on August 18th, 2021
Thank you for this great rating and comment, Ron! We are so pleased to know that we have earned your trust and loyalty, and we appreciate you sharing your experience. We are honored to have you as a customer. Have a great day!
— CleanSky Energy


Most Recent 3 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Rons review
It was easy to enroll in the energy choice plan
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Ron Yaniak from Tuckerton, NJ on August 18th, 2021
Thank you for this great rating and comment, Ron! We are so pleased to know that we have earned your trust and loyalty, and we appreciate you sharing your experience. We are honored to have you as a customer. Have a great day!
— CleanSky Energy



Most Recent 1 Star Reviews

4 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
The WORST ever!!!
Found out the hard way!! They claim to be the best energy company with the best rates- that's nothing but bullsh*t!! This month their 10 cents more than JCP&L for the month of July!! I don't know about you but I could have used those extra dollars in my pocket not theirs!! Be extremely cautious and keep more of the money you bust your a*ss for!!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Laura Hyman from Browns Mills, NJ on August 9th, 2021
Thank you for your review, Laura. This is very concerning to hear. It is our goal to provide our customers with great service and affordable rates. CleanSky Energy's intentions are never to keep any of our customers at a higher rate. I was able to locate your account. Our records show you have spoken to one of our customer service agents. We are glad that we were able to resolve your account concerns. Thank you for allowing us to turn your negative experience into a positive one. If you have any additional questions or concerns, please contact our Customer Concerns department at 888-355-6205 or by emailing us at CustomerConcerns@CleanSkyEnergy.com. Have a wonderful day!
— CleanSky Energy
Pure Robbery / Thieves during COVID no less
They charge 3 times as much. Our contract expired during Covid and they have some nerve raising the price 3X as much as other companies. STAY AWAY!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Pure Robbery / Thieves During COVID No Less from Princeton, NJ on June 30th, 2021
Thank you for your review. We truly apologize for any inconvenience you may have experienced. Our goal is always to ensure that our customers have a positive experience. It is never our intention for a customer to have a high rate. If you could give us a chance to make things right. Your concerns have been escalated to our Customer Concerns department. Please contact them at your earliest convenience at customerconcerns@cleanskyenergy.com. We look forward to hearing back from you.
— CleanSky Energy
Completely ripoff
Being told by a salesperson knocking on my door saying he's from PSE&G and hell knows how did I end up enrolled into this company! I used to pay 12 cents/kwh, and they charge 19.99 cents/kwh on the contract. BUT, they actually charged me 21cents/kwh on the bill, and my bill almost doubled ever since. This price is nowhere close to being competitive to other providers as they claim on the website and by the sales.

And if you want to cancel, sorry, we gonna charge you another $50!!!

Completely rip off!!!! Stay away!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Hester from Vauxhall, NJ on February 4th, 2021
Hi Hester, we are very concerned to hear about your experience and can assure you that this is not a standard business practice of CleanSky Energy. We strive to offer all customers competitive fixed-rate plans that would best benefit their financial needs. Please email your account and contact information to us at customercare@cleanskyenergy.com. We would love the opportunity to at least review your account and try to make this right. Were always here to help and look forward to hearing back from you, have an awesome Friday!
— CleanSky Energy
Unethical and scam
I would stay away from this company. Unethical and scam. They called me and tricked me into subscribing to their service by first falsifying the fact that there was a mistake in my bill, that they had enrolled me in a commercial billing plan instead of residential and I was being charged an incorrect rate and that I am eligible for a refund and that they are rectifying their mistake. The agent introduced himself as someone from New Jersey Gas supply. At first I didn't realize they were not my current supplier. I asked the agent several times that is this about changing my current gas/electricity supplier. He declined. He responded rudely as if he was doing a favor and in return I was questioning too much. He was explaining all the savings and how much extra I paid due to their mistake. Upon asking again he said he is not changing my supplier just correcting their mistake in my billing. He took my details and I got suspicious when he asked me for PoD number and so I asked him again whether this will change my supplier and in the end he said yes this will. He revealed the new supplier as CleanSky energy. I asked him to immediately revert the change. He transferred the call to his supervisor. His supervisor was explaining me the paper work to cancel the subscription. This is not done. This is unethical. You cannot trick someone to subscribe to your service by falsifying. I will never subscribe to your service even if you provide it for free.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Saurabh Shah from Jersey City, NJ on November 18th, 2020
Hi Saurabh Shah. Customer service is important to us and we regret that your experience has been unfavorable. This is not at all the type of customer experience that we would want you or anyone to have. We would like to apologize for this inconvenience. When time permits, please email your account and contact info to us at customercare@cleanskyenergy.com, so we can further investigate what took place. We look forward to hearing from you.
— CleanSky Energy



Gas Plans & Rates


Recommended Plans
All Plans
Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
$0.729 / therm
$0.00 monthly recurring charge
24 Month Fixed
24 month
Fixed Rate
$0.649 / therm
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.699 / therm
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$1.149 / therm
$0.00 monthly recurring charge
18 Month Fixed Rate
18 month
Fixed Rate
$0.889 / therm
$0.00 monthly recurring charge
3 Year Price Protection
36 month
Fixed Rate
$0.819 / therm
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.969 / therm
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.959 / therm
$0.00 monthly recurring charge
4 Month Fixed Rate
4 month
Fixed Rate
$0.329 / therm
$0.00 monthly recurring charge